Customer Service Graphic Designer

Daqwan Wesson

***** * ***** ****** *******, AZ **326 480-***-**** ************@*****.***

Objective

Secure a position that will enable me to use my strong communication, organizational skills, physical strength, customer service/sales background and my ability to work individually and in groups.

Education

HVAC/ELECTRICIAN JANUARY 2023- AUGUST 2023 RSI

·R-410A

·Lockout Tagout

·EPA 609

GED MAY 2011 TEMPE HIGH SCHOOL/SMCC

·Major: General Studies

SKILLS & ABILITIES

Providing excellent customer service, Great organization skills, answering inbound phone calls, and making outbound phone calls. Communication skills (written and oral), Creating and maintaining spreadsheets, Experience maintaining highly confidential materials, Interpersonal leadership, Knowledge and experience with general office equipment, phones, copiers and web based applications etc.

Experience

WAREHOUSE PICKER CHEWY JULY 2022- DECEMBER 2022

As MoveXX picker my job duties included:

Safely and efficiently operating Powered Industrial Scooters to transport product to storage and staging locations

Use of Arm scanners to pick product

Fulfilling and organizing orders for delivery

GRAPHIC DESIGNER ROSE CITY INK FEBRUARY 2021- MAY 2022

As the head designer my responsibilities included:

Planning concepts by studying relevant information and materials

Illustrating concepts by designing examples of cover art arrangement, size, type size and style and submitting them for approval

Preparing finished art by operating necessary equipment and software

Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as photoshop

WAREHOUSE MANAGER DASHMART DECEMBER 2019-FEBRUARY 2021

As a warehouse manager my job duties were endless.

Utilizing multiple systems to track inventory

Opening and closing store

Picking and filling orders on demand

Processing orders and contacting merchants to ensure accuracy

WAREHOUSE WORKER/ORDER PICKER ADECCO- GEODIS OCTOBER 2018 -SEPTEMBER 2019

As a warehouse worker, job duties included are:

Receiving and processing incoming materials

Picking and filling orders from stock

Packing and shipping orders

Managing and organizing materials in warehouse

MANAGER BURGER KING JANUARY 2017-JULY 2018

Fulfilling a leadership role that consisted of:

cross training new hires

creating a daily schedule for team member to ensure seamless service

defusing customer situations

Taking ownership of all deposits and credit transactions accurately on a daily basis.

CUSTOMER CARE REPRESENTATIVE CONVERGYS- SPRINT OCTOBER 2016 -JANUARY 2017

Dialing outbound to existing customers to ensure:

Customers information is accurate and up-to-date

Confirm that customers are satisfied with their service

Customers are aware of the deals that are available to them

CASHIER FRYS FOOD AND DRUG AUGUST 2015- SEPTEMBER 2016

Greeting customers with a friendly face while:

maintaining checkout operations by following policies and procedures

itemize and total purchases by operating a cash register

Contributing to team effort by accomplishing related results as needed.

References

JESSICA WHITE: 602-***-****

DANIELLE BUNDY: 623-***-****

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