Energy Management Customer Service

Randehl roz melorin

Alexandria, VA ***** • 240-***-****• *********@*****.***

Continued career advancement where I can contribute and advance in the HVAC Industry

HVAC Installation

Preventive Maintenance

Warranty Services

Diagnosing Equipment

Bilingual- English/Tagalog

Ordering Supplies

Communication Skills

Commercial/Residential

Sales Management

Repair Systems

Energy Management

Vendor Relationships

Professional Experience

GEORGETOWN UNIVERSITY

Energy Management Control Tech Washington, DC 2022 – 2023

To operate equipment, check machinery on Chillers, Air handler’s and Steam systems, and document data while following protocols. Improve process HVAC control and automation by evaluating new technology and recommending Implementation where cost effective, maintaining communications with suppliers, and other operations.

To give advanced Building AUTOMATED LOGIC CONTROLS SYSTEMS

My duty is to install, programming, testing, calibrating, operating, and repair of control systems along with their related software, hardware, and equipment. These systems include energy management systems, Steam systems, Boilers, Chillers AHU’S.

Reports to a Manager of Building & Maintenance Operations, Assistant Manager of Building & Maintenance Operations, or other appropriate supervisory or management position. This position receives supervision in the form of daily assignments/work orders, projects and tasks to be completed. This position performs the duties of the job within specific guidelines and using departmental procedures.

Engage with clients by welcoming them with a warm and friendly smile, pleasant demeanor, using excellent customer service and thanking them for doing business with us.

McCarthy Services/ ARS

HVAC Technician Lorton, VA 2016 - 2018

Experienced in but not limited to Residential and commercial HVAC/R installations, duct work fabrication and design, basic to advanced electrical and controls wiring, basic understanding and application of plumbing and hydronics piping and design.

Up to date with current Mechanical and venting codes and regulations.

Capable of working independently with no supervision and direct helpers to assist in productivity on assigned work orders.

Capable of driving company vehicles to an from dispatched jobs throughout the Fredericksburg, And NOVA, MD, DC metropolitan area.

Provide maintenance risk equipment, diagnosing, electrical and mechanical faults for HVAC systems. Also cleaning, adjusting, and repairing systems for warranty servicing.

RICHARDS HEAT & AIR CONDITIONING

Parts Manager Falls Church, VA 2007 – 2011

To collaborate with the installation manager to ensure smooth workflow and efficient operations.

Responsible for purchasing, and ordering heating and cooling parts, and equipment.

The service technician, and installation department, and appraising customer’s orders.

Maintain inventory for central warehouse and loading and unloading incoming inventory with forklift and placed product into shelves, including received, and restocked products.

Follow standards and procedures to maintain a safe work environment.

Carrier Mid-Atlantic

Parts Counter Associate Sterling, VA 2004 – 2007

Assist all customers, ( Retail and shop) in selecting required HVAC parts in a friendly professional an efficient manner, and to informed customers on their equipment’s and parts ordered.

Ability to ensure that the customer is exposed to the full product line.

Work as a team alongside our Parts Counter Personnel, Technicians, and Advisers

Receiving/shipping of parts orders

Maintain clean workspace and receive incoming parts sales calls.

Bluestar Mechanical

Sales Manager/Technician Fairfax, VA 1997 – 2007

Maintain relationships with customers, always ensuring their satisfaction with our products and services.

Responsible for driving sales to the organization through direct selling, hiring, developing, training (classroom & field sales of both new & existing sales representatives), and managing the performance & profitability of the sales team.

Work with HVAC installers and Technicians on the job site to ensure great customer service.

Leading weekly sales meetings to discuss strategy, competitive differentiation, selling skills, etc;

Complete proper scheduling and execution of monthly calls as assigned by management.

Develop and maintain vendor relations

Educational History

High School Graduate, High School Diploma, 1995

Holy Cross Academy of Sasa, Davao City, Philippines 8000

CFC LICENSED.

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