Customer Service Data Entry
Resume:
Elizabeth Noffsinger
Pico Rivera, CA *****
**************@*****.***
Administrative support professional with more than 20 years of experience; adept at working in fast- paced environments demanding strong organizational, leadership and interpersonal skills. Committed to exceptional customer service and driven by challenges. Detail-oriented and resourceful in spearheading, organizing and completing projects; ability to multitask effectively. Bilingual (Spanish) Willing to relocate to: Pico Rivera, CA
Work Experience
Accounts Receivable Specialist
Fresh Grill/ Brown Bag-Santa Ana, CA
February 2020 to January 2023
Billing, invoicing, Credits, Customer Service. Manage incoming calls for billing and credit issues. Log-in credits and refunds to Excel Database. Scan all payments to Dyna File Web. Records Clerk
Direct Vendors Solutions-Los Angeles, CA
August 2015 to April 2019
Assist departments in planning and implementing records retention program as well as disposing of all files in compliance with policies and procedures.
Demonstrated excellence in communication skills for negotiating, presenting resolving complex issues, and responding effectively to sensitive inquiries and complaints. Responsible for overseeing that all filing, pertinent data entry is completed daily. Indexed all documentation create sub files for all active accounts. Create bar-coded labels for open and closed records. Administrative Assistant
UCI Medical Center
August 2008 to August 2014
Acquired excellent communication and interpersonal skills with the public and coworkers. Assisted guests and other employees with resolving problems and answering questions. Answered phones, greeted customers, and assisted clients with inquiries. Arranged business meetings and scheduled food service for meetings when required. Communicated professionally with upper management and customers. Communicated clearly and respectfully to customers. Reviewed and prepared correspondence. Screened telephone calls for management. Communicated with customers, management, and staff. Credit Collection Representative
UCI Medical Center-Orange, CA
February 2002 to August 2008
Assisted patient with medical insurance and with government programs. Managed incoming calls for billing problems and payment arrangements. Assisted patients with Medi-Cal application. Assisted patients with MSI applications and set-up appointments for MSI. Education
El Rancho High School - Pico Rivera, CA
June 1987
Skills
• Data entry
• Customer service
• Administrative support
• Claims
• Insurance terminology
• Insurance claims
• Claims processing
• Excel
• Microsoft office
• Word
• Collections
• Dispatching
• Calculator
• ADP
• Spanish (10+ years)
• Administrative Assistant
• Billing
• Outlook
• Microsoft Excel
• Receptionist
• MS Office
• Filing
• Scheduling SKILLS Patient Schedule Coordination and Insurance Claims Processing. Collections, customer service, data entry, dispatching, Insurance Terminology. Knowledge of Office Equipment
(Copier/Fax), 10-Key Calculator, Administrative Support, Mail Distribution, Data Entry. Proficiency in Microsoft Office: Word, Excel.
• Bilingual
• Accounts receivable
• Customer service
• Clerical experience
• Accounting software
• Hospital experience
• HIPAA
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