Customer Service Business Operations
Resume:
Maria Nevarez
Hemet, CA *****
***********@*****.***
Work Experience
Administrator
Vista Montana Senior Living-Hemet, CA
June 2021 to Present
1. Assessment on potential new residents
2. Gathering all 602’s from physicians
3. Creating individual specific care plans/ Change of condition care plans 4. Over see the caregivers to insure staff is providing exceptionally care to our residents. 5. Over see the meds rooms daily fictions and making sure they have all supplies needed to complete their job
6. Order community incontinent/ community supplies 7. Make and maintain the community care schedule/ and update is as people call off 8. Maintain a rapport with all medical professionals to help provide the best care for our residence and their personalized needs.
9. Work hand-in-hand with the LVN to maintain a steady work environment to help all residents get the designated care for their personalized needs, as well as all the support the staff may need to help complete the jobs they may have.
10. Administrative/ Business operations management 11. Executive Assistance
12. RCFE administrator certification 3/24/2022-3/24/2026 13. Market the building for new clients and set up marketing events. Resident Care Coordinator
Murrieta Garden Senior Living-Murrieta, CA
October 2020 to May 2021
1. Assessment on potential new residents
2. Gathering all 602’s from physicians
3. Creating individual specific care plans/ Change of condition care plans 4. Over see the caregivers to insure staff is providing exceptionally care to our residents. 5. Over see the meds rooms daily fictions and making sure they have all supplies needed to complete their job
6. Order community incontinent/ community supplies 7. Make and maintain the community care schedule/ and update is as people call off 8. Maintain a rapport with all medical professionals to help provide the best care for our residence and their personalized needs.
9. Work hand-in-hand with the LVN to maintain a steady work environment to help all residents get the designated care for their personalized needs, as well as all the support the staff may need to help complete the jobs they may have.
10. Administrative/ Business operations management 11. Executive Assistance
Medical Technician
HILLSIDE CARE MANOR-Portland, OR
September 2017 to April 2019
Administration of medications count controlled meds call fax doctors and pharmacy for Medications to be filled answer multi phone lines and run a team of 8 workers Medical Technician
Office Assistant
WICKS FURNITURE - Portland, OR
Print work orders
file paperwork
Multi phone line
customer service
cash handling
billing
Microsoft office spreadsheet PowerPoint word
excel
Customer Service Manager
Toys R'S Us - Portland, OR
Run the daily operations and manage a crew of 10/15 workers cash handling
multi phone line
filling
receiving merchandise
returns
Med Tech/Caregiver
Pacific Gardens Nursing and Rehabilitation - Gresham, OR Dispense medications
take vitals
manage controlled drugs
fax pharmacies
fax doctors
wound care
manage my care staff
Manager
Toys r us-Portland, OR
April 2000 to November 2004
Managed the sales floor
Counted money for the cash drawer made cash drops
Made the schedule for the store
Oversee a crew of 15-25 employees daily company wide 40 Education
High school or equivalent in Nursing
Roosevelt High School - Portland, OR
High school diploma in Nursing
Pioneer Pacific College
Skills
• Data Entry
• CNA
• CPR
• Medical Terminology
• Microsoft Word
• Receptionist
• Vital Signs
• Medical Records
• Medical Billing
• Filing
• Customer Service
• Multi-line Phone Systems (10+ years)
• Medical Office Experience
• Caregiving (10+ years)
• Patient Care (10+ years)
• Medical Coding
• Meal Preparation
• Insurance Verification
• Dementia Care (5 years)
• Triage
• Case Management
• Marketing (4 years)
• Sales (5 years)
• Assisted living (10+ years)
• Senior care (10+ years)
• Accounts payable (5 years)
• QuickBooks
• System administration (10+ years)
• Office Management (8 years)
• Medical Scheduling
• HIPAA
• Nursing
• EMR Systems
• Supervising Experience
• Personal Assistant Experience
• Business management (10+ years)
• Memory care
• Home care
• Resident's rights
• Accounting (5 years)
• Operations Management (8 years)
• Leadership
• Management
• Organizational skills
Certifications and Licenses
CPR/First Aid
February 2023 to February 2025
Certified Nursing Assistant (CNA)
expired
Administrator license RCFE
March 2024 to March 2026
Residential Care/Assisted Living Administrator
Additional Information
Skills
Receptionist, CPR, Medical Records, CNA, Medical Terminology, Billing, Customer Service Skills, Data Entry, Filing, Microsoft Word, Vital Signs
Administrative Assistant
SPEAK SPANISH
Contact this candidate