Operations Supervisor Warehouse
Resume:
Edwin L. Davis
Mckinney, TX. *****
901-***-**** - *****.*******@*****.***
Professional Summary
Seeking a position with a company that allows utilization of knowledge and experience while providing an opportunity for personal and professional growth.
Skills
•Advanced in all Microsoft Applications including Excel, Pivot Tables, Microsoft Word, Power Point, and Outlook., 10 key by touch and typing 65-75 wpm.
•SPECIAL APTITUDES
•AS400, Kronos time keeping, and ADP Payroll systems, WMS, JBA, GSVDA Label tracking, ASI inventory systems, Bulk automation, red prairie.
•Oracle, Gold application, forklift certified on all PIT equipment, Onboard, hand held telxon.
•Charts and graphs
•Landfill Operation
•Info LN, File Cloud
Work History
3/2024 to Present
7/2023 to 3/2024
11/2021 to 3/2023
Warehouse Operations Supervisor II
Celestica - Richardson, TX
•Mange resources responsible for kitting, shipping and receiving products in a manufacturing site generally with fewer than 400 employees
•Plan, manage and control department performance by establishing overall direction and priorities.
•Establish policies and guidelines and evaluates results.
•Establish production metrics, track metrics and set realistic production goals to maximize throughput.
•Advocate for and allocate appropriate resources, tools equipment and support to meet production requirements.
•Act as an Interface between production, shipping, receiving, and inventory control cycle counts related functions.
•Drive and promote quality workmanship and continuous improvement in all warehouse processes.
•Participate in cross training product team and process improvement groups.
Operations Supervisor
Fetch Package – Addison, TX
•Managing the full scope of the fulfillment process at the warehouse
•Leading a team of Operations Associates tackling daily fulfillment
•Coordinating operations staff schedule, training, assess, and improve daily performance of Operations Associates
•Managing independent contractor relations including on-boarding, training, and scheduling
•Triaging and dispatching retrievers into efficient delivery routes
•Working with the customers service team to answer customer inquiries via call, text or email
•Working closely with the area warehouse Operations Managers to provide constant improvements to existing processes and the Fetch service
•Organizing and maintaining package inventory using the Fetch platform
•Managing maintenance of Fetch delivery vehicles
•Coordinating rush deliveries and special requests to meet the needs of company residents
Shipping/Case Pick Selector, Operations Supervisor II
VMC – Memphis, TN
•Direct job assignments for over 90 employees providing technical hands-on leadership to production staff
•Organize workflow and ensure that employees understand their duties or delegated tasks
•Train new employees, provide regular updates to employees and inform them of any changes, plan and manage scheduling production team
•Monitor employee productivity and provide constructive feedback and coaching
•Prepare and submit performance documentation, issue disciplinary action as necessary
•Manage on-going development, performance, and day to day supervision for all assigned personnel to maintain quality standards and increase production levels
•Openly communicate, ensure adherence to legal and company policies and procedures
•Ensure employees perform work in safe efficient manner in compliance with regulatory and company and OSHA safety regulations, conduct safety work inspections
•Identify training and development needs and personal growth opportunities for employees, coaching and motivating individuals to achieve results, evaluate team member's performance and progress toward individual skill improvements
•Conduct training, cross training and rotation of employees for product, process and employee development
•Ensure employees are trained in procedures relating to safety, production, and quality
•Conduct weekly crew meeting for communication of safety, quality and production changes and goal
•Develop, recommend, and implement measures to improve production methods, equipment performance, and quality of product
•Follow standard operation procedures, safety guidelines, and adhere to company standards
•Ensure that work environment is maintained clean, safe, and organized
•Follow safe work procedures
•Identify and report unsafe practices to management immediately
•Complete daily assigned tasks to meet schedule volume and schedule.
•Resolved issues through active listening and open-ended questioning, escalating major problems to manager
•Encouraged and promoted ideas aligned to business needs and benefits
02/2021 to 10/2021
Pick Module/Replenishment, Manager
Technicolor – Memphis, TN
•Oversee team of 300 plus employees on daily operation in million square feet operation
•Manage implementation, maintenance, and improvement of Quality and Production Systems based on established direction and priorities
•Lead, support, and perform activities in following areas: Internal Quality Audits, Supplier Audits, Nonconformance Investigations, Quality Management Reviews, Document Control, Change Control, Risk Management, and Training
•Compile and report key performance indicators, metrics and compliance status of Quality and Production Systems for Management Review
•Provide exceptional customer service to internal and external customers in all assigned tasks
•Establish and maintain continuous improvement program
•Assist with Training and other quality, productivity related topics
•Ensure compliance with quality policies, procedures, and company regulations
•Represent Departments during regulatory inspections, client audits, and various cross-functional meetings, as needed.
•Improved staffing during busy periods by creating employee schedules and monitoring call-outs
•Maintained professional, organized, and safe environment for employees and patrons
•Developed and maintained relationships with customers and suppliers through account development
02/2018 to 02/2021
Replenishment Manager
Technicolor – Memphis, TN
•Manage over 150 employees on daily basis.
•Plans, develops and implements organization policies, processes and goals for New Release Distribution operations
•Ensures operational excellence in areas of ensuring that deliverables are shipped on time and consistent with customer expectations
•Provides constructive solutions to challenges in performance, manpower, and cost reduction initiatives
•Develops and leads team of supervisors, leads, clerks and planning coordinators
•Positively contributes to culture of peration by effectively managing morale, productivity and efficiencies
•Develop and execute planning consistent with meeting peek season business needs
•Actively participates in meeting and corporate team meetings specific to business
•Responsible for ensuring accurate interdepartmental transfer coordination, location, integrity, return to stock and inter-facility shipments
•Responsible for warehouse cleanliness and product organization and security
•Daily management of flow of products to meet customer requirements
•Management, scheduling and training of all inventory Control and Replenishment employees
•Reporting of all discrepant, non-conforming materials from inventory areas
•Maintain safe and clean work environment at all times
•Interprets company policies to workers and enforces safety regulations
•Analyzes and resolves work problems, and assist workers in solving work problems
•Initiates or suggests plans to motivate workers to achieve work goals
•Confers with other Managers to coordinate activities of individual departments
•Performs activities of workers supervised, and making sure ISO work instructions are followed on daily basis.
•Developed and implemented policies and procedures for inventory management
11/2017 to 02/2018
Distribution Kitting/Transfer/Shipping Sr. Supervisor
Technicolor – Memphis, TN
•Oversee daily operation of Distribution Kitting, Transfer, and shipping
•Primary but not limited to daily operation of cost control, safety, employee performance, customer satisfaction in full- and on-time delivery, and team building
•Making sure quality assurance system is in compliance and standard product movements are maintained
•Actively support team in developing and implementing long term solutions to correct trends associated with inventory inaccuracies
•Track and periodically report progress toward inventory accuracy goals
•Analyze distribution discrepancies through JBA process documentation
•Assures Distribution availability by posting production daily; counting stock; and reconciling discrepancies on any issues
•Responsible for identifying where inventory discrepancies originate and making approved inventory adjustments if necessary
•Actively support team in developing and implementing long term solutions to correct trends associated with inventory inaccuracies
•Hire, Leads, mentor and clerks, training, performance and professional development of analyst and hourly personnel within Distribution and Transfer Departments
•Identify and implement improvements in both areas contributing to inventory cost variances, also generate regular inventory accounting reports, ensuring accuracy of these reports
•Proficient use of Excel, Access Databases, kronos, SAP, JBA, ASI, Gold, and Strategi software systems on daily basis.
•Demonstrated high level of initiative and creativity while tackling difficult tasks
10/2016 to 10/2017
Forklift Coordinator
Sonoco – Memphis, TN
•Oversee daily operation of all Press Processer Machine, make sure everyone and every press has proper tools and equipment to function on daily basis to satisfy customer demands and needs as well as 5S and keeping safe work environment
•To load and unload trucks in timely manner to make sure all raw material and finished goods are placed in proper location
•Also report to Supervisor or Manager on daily basis with updates/status on issues that may occur.
•Developed and maintained courteous and effective working relationships.
•Acted as team leader in group projects, delegating tasks and providing feedback
•Gained extensive knowledge in data entry, analysis and reporting
•Worked well in team setting, providing support and guidance
•Excellent communication skills, both verbal and written
•Demonstrated creativity and resourcefulness through development of innovative solutions
•Proven ability to learn quickly and adapt to new situations
•Worked flexible hours across night, weekend and holiday shifts
02/2016 to 10/2016
Sortation Supervisor
Technicolor – Memphis, TN
•Oversee daily operation of all Sortation, waves sorting and shorts picking, making sure short are delivered in timely manner, Primary but not limited to daily operation of cost control, safety, employee performance, customer satisfaction in full- and on-time delivery, and team building
•Batch record review and assuring quality system compliance and standard product movements are maintained
•Supervise operations and metrics of plant involving finished good and material movement and put backs
•To also ensure that every sorter is running at 100% to reach goals daily
•Hire, Leads, mentor and clerks, training, performance, and professional development of any hourly personnel within Sortation Department
•Identify and implement improvements in areas contributing to inventory cost variances, also generate regular put back reports, ensuring accuracy of these reports.
•Increased productivity every quarter.
•Established strong team of employee's.
03/2009 to 02/2016
Replenishment Supervisor
Technicolor – Memphis, TN
•Oversee daily operation of all Replenishment, Ptl/Bulk, Slotting and DPS waves picking Primary but not limited to daily operation of cost control, safety, employee performance, customer satisfaction in full- and on-time delivery, and team building
•Managing over 80 employees
•Batch record review and assuring quality system compliance and standard product movements are maintained
•Actively support team in developing and implementing long term solutions to correct trends associated with inventory inaccuracies
•Track and periodically report progress toward inventory accuracy goals
•Analyze replenishment discrepancies through JBA process documentation
•Assures replenishment availability by posting production daily; counting stock; and reconciling discrepancies on any issues
•Responsible for identifying where inventory discrepancies originate and making approved inventory adjustments if necessary
•Actively support team in developing and implementing long term solutions to correct trends associated with inventory inaccuracies
•Hire, Leads, mentor and clerks, training, performance and professional development of analyst and hourly personnel within Replenishment Department
•Identify and implement improvements in areas contributing to inventory cost variances, also generate regular inventory accounting reports, ensuring accuracy of these reports
•Proficient use of Excel, Access Databases, Oracle Financial, SAP, JBA, ASI, and Strategi software systems on daily basis
•Tracking and reporting production for Bulk Replenishment department
•Auditing production for each employee
•Assist Shipping team and Receiving with whatever is needed, coordination, and implementation of physical inventories
•Identify and implement improvements in areas contributing to inventory cost variances, also generate regular inventory ensuring accuracy of these reports
•Provide analysis of inventory adjustments or revisions and ensure adjustments are audited, inspected, and properly tracked and documented via Access and Excel
•Provide analysis of inventory adjustments or revisions and ensure adjustments are audited, inspected, and properly tracked and documented via Access and Excel
•Posted daily and weekly production details and summary reports on all employees on productivity.
•Managed timely and effective replacement of damaged or missing products.
•Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
•Used hand scanners and computer tracking systems to update merchandise locations.
•Picked and packed order items.
•Oversaw warehouse staff and maintained efficiency in fast-paced environment.
02/2006 to 03/2009
Bulk/Replen Lead
Technicolor – Memphis, TN
•Lead team of 45 employees.
•Developed strong communication and organizational skills through working on group projects.
•Worked effectively in fast-paced environments.
•Demonstrated strong organizational and time management skills while managing multiple projects.
•Gained strong leadership skills by managing projects from start to finish.
•Applied effective time management techniques to meet tight deadlines.
•Developed and maintained courteous and effective working relationships.
•Passionate about learning and committed to continual improvement.
•Paid attention to detail while completing assignments.
•Learned and adapted quickly to new technology and software applications.
•Worked flexible hours across night, weekend and holiday shifts.
10/2004 to 02/2006
Receiving Lead
Technicolor – Memphis, TN
04/2003 to 10/2004
DVD Kitting Lead
Technicolor -Memphis, TN
Education
05/1997
Diploma
Fayette-Ware High School - Somerville, TN
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