Medical Assistant Front Desk
Resume:
Rosalinda Sotelo
CNA/ PCT/ UNIT SECRETARY/ BACK OFFICE
Cibolo, TX
***********@*****.***
Organized unit hospital secretary who prioritizes tasks while juggling multiple duties. Exceptional communication skills, health information technology knowledge, patient care coordination and file maintenance. Experienced in working responsively with physicians, nurses and patient's and their families in a large hospital unit.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Medical Support Assistant clerk
Brooks Army Medical Center - San Antonio, TX
March 2022 to Present
1. Emergency room duties include transporting patients into pods, vitals, connecting to monitors, running Covid-19 test, strep testing, urine and culture collection and sending to lab. Running ABG. Transporting to CT scan and ultrasound. Assisting doctors with pelvic exams and collecting wet preps and cultures. Front Desk Receptionist/Medical Assistant
Advanced Allergy and Asthma - Schertz, TX
March 2021 to March 2022
Started as front desk receptionist, checked in patients, and scheduled follow-up appointments, verified insurance. Took payments. I was trained in back off for medical assistant. I gave allergy injection, triage patients, cleaned and prepped and stocked rooms for next patients. Medical Assistant/ Front and back office
High Plains dermatology - Amarillo, TX
August 2020 to January 2021
Helped patients by telephone and in-person to resolve various billing and scheduling issues. Assisted with billing by verifying patient insurance coverage and following up on missing and incorrect information. Prepared upcoming appointments by printing patient information and forms. Managed registration and desk by answering phones and greeting incoming patients. PCT/ CNA
Baylor Scott & White Health - Dallas, TX
October 2018 to July 2020
Vitals, blood sugars, assist was adl,s. Charting I&O. Unit Clerk/CNA
Covenant HealthCare - Lubbock, TX
May 2015 to February 2018
As a unit secretary I have gained experience in multiple units throughout the hospital, dealing with different aspects of specialties such as telemetry floors, med/surf, orthopedic, pediatric and emergency room settings. I have gained experience in learning how to do EKG,s and numerous other tasks in the hospital as a CNA.
CSR
The Connection Contact Center Services
May 2005 to 2008
Senior Assistant Manager
Security Finance
Education
diploma
Carlsbad High School
Skills
• Excellent customer service and computer skills. Billing and collections experience. Muilti-taking and cash handling experience. Excellent phone skills and manager experience.
• Infection Control Training
• Vital Signs
• EMR Systems (6 years)
• Nursing (9 years)
• Medical Terminology
• EMR Systems
• Infection Control Training (9 years)
• Medical Terminology (9 years)
• Patient Care
• Vital Signs (9 years)
• Laboratory Experience
• Medical Records
• Experience Administering Injections
• Epic
• Medical Scheduling (4 years)
• Critical Care Experience (4 years)
• Medical Office Experience (4 years)
• Computer literacy (9 years)
• Spanish
• English
• Clerical Experience
• Hospital Experience (6 years)
• Anatomy Knowledge (6 years)
• Microsoft Excel
• CPT coding
• Microsoft Word (6 years)
Certifications and Licenses
CNA
February 2014 to Present
Certified Nursing Assistant (CNA)
CPR
BLS Certification
February 2022 to February 2024
Assessments
Nursing assistant skills — Proficient
March 2021
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Job duties include performs and reports vital signs, answers patients call lights, relaying information to a nurse promptly. Assist patients as necessary. Provides patients care related to pesonal hygiene. Follow all infection control polices. Accurately and efficienty maintains the medical records.
Contact this candidate