Customer Service My Children

Melinda Biddle

*** ********* **** **********, ******** 22611

540-***-**** ****.*****@*****.***

Summary

My love of cooking began at an early age and I love what I do every day. I am now working as a server in The Buttery. A restaurant in Millwood Va. this brings me joy. I appreciate being part of the ever-changing culinary industry. In my free time I love to spend time with my children and enjoy being outdoors, hiking, kayaking and running.

Experience

In Managing and Teaching as Chef

Locke Modern Country Store Chef October 2004-Present

● Proven ability to effectively handle multi-task levels of responsibility with minimal direction while supervising

● Highly skilled in creating eye appealing dishes, maintaining high levels of sanitation and cleanliness, and resolving various issues in a timely manner.

● Knowledge of and experience in a diverse range of cuisines

● Ability to conceptualize and brainstorm new recipes and ingredients to attract customers The Buttery Server July2020- present.

This is a fine dining jewel in a very tiny town in Virginia. Millwood! My manager is Austen Wells. I work 2 days a week.

Contact # 540-***-****

Linden Vineyards Wine Manager June 2018-October

2020

● Discusses wines with guests and assists in wine selections, applying knowledge of wines

● Stay abreast of harvest past and future of climate change and it’s effects on farmers and viticulture

● Assists in selecting, requisitioning, selling and serving wines

● Keeps inventory of wines

● Stores wines properly on racks or shelves at appropriate temperatures

● Creating and updating the wine list in coordination with chefs and the Food and Beverage Manager

● Recommending food and wine pairings

● Advising guests on wines based on their personal tastes and food choices Arterra Wines Tasting Room Associate May 2015-Present

● Responsible for representing Arterra to the general public in a positive and friendly manner

● Expansive knowledge of wine tasting terms and winemaking processes

● Operation of Square point of sale system

● Assists with pricing decisions for artworks and events

● Johnson Williams Middle School Cross Country Coach 2004- 2013

● Provided guidance and supervision of a cross country team in a middle school setting

● Responsible for achieving positive rapport with and amongst the athletes, while inspiring work ethic and commitment to the team

Costco Seasonal Customer Service Representative Christmas 2013

● Processed member orders, collected payment while providing a high level of member service

● Performed clean up, department set-up and closing tasks as necessary

● Packed member orders into boxes and transfers items to a separate cart for cashiers

● Performed cleanup, cart retrieval, merchandise restocking and runs for items as directed Lucinda’s Small Business Owner January 2000– December 2002

● Conceptualized and developed pie business

● Managed culinary and business operations

● Prepared pies daily and delivered to 2-3 restaurants a week

● Sought after new business and catering opportunities while developing a catering price model Press

● Taste of Blue Ridge, 2018 https://www.tasteofblueridge.com/food-drink/chefs/chef-mindy-biddle/

● Our Terrain, 2014 https://youtu.be/B0nNGNZQ9G0

Skills

● Personnel management including employee scheduling

● Inventory and product management, ordering and stocking

● Square point of sale system

● Exceptional customer service

● Microsoft Office

Education

● Sheppard University, VCU, Elon College. Total years of study were 3!

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