Delivery Driver Customer Service
Resume:
Eric Bryson
Marietta, Georgia 30062
678-***-**** / *********@*****.***
Position as a Delivery Driver or similar position
Experienced Driver with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of logistics and scheduling service, adjusting routes, driver safe and prioritizing services. Dedicated to efficiency and reliability in personal work and collaborative projects.
Experienced Service Driver/Delivery Driver
Logistics Knowledge
GPS and Route Planning
Strong Math Aptitude
Customer-oriented
Safety and compliance
Vehicle inspections
Equipment monitoring
Service Planning
Service Coordination
Updating logs
Prioritizing Deliveries
Schedule Management
Project organization
Operational improvement
Problem resolution
Team management
Customer Service
Basic computer skills
Work Experience:
A-Total Plumbing
Cartersville, Georgia
5/2024 – Current
Dispatcher
Dispatch Technicians for service
Phone Management
Reservations
Interact customers to provide excellent customer service experience
Identify opportunities for process improvements
LaQuinta Inn and Suites
Smyrna, Georgia
4/2022 – Current
Night Auditor
Guest Registration/Check-in/Check-out
Phone Management
Room Services (Assisted in guest complaints and service)
Build relationships and interact guest to provide excellent customer service experience
Identify opportunities for process improvements
Working knowledge of software and Wi-Fi services for guest support Agero Roadside Service
Marietta, Georgia
7/2021 – 6/2023
Service Driver/Dispatcher for Emergency Vehicles
Logistics Management and Support of over 100 drivers.
Respond to over 100 daily calls/texts requests with information about assistance.
Closely monitored dispatch the routes to prioritize which routes need to be done by specific time and send rescue to drivers who need help.
Communicate with other dispatchers and the owners to get any changes in daily procedures.
Directed investigations to verify and resolve.
AAA Roadside Service
Marietta, Georgia
10/2017 – 2/2020
Service Driver/Dispatcher for Emergency Vehicles
Manage over 35 drivers.
Respond to over 100 daily calls/texts requests with information about assistance.
Closely monitored dispatch the routes to prioritize which routes need to be done by specific of time and send rescue to drivers who need help.
Communicate with other dispatchers and the owners to get any changes in daily procedures.
Directed investigations to verify and resolve Amazon's requests or drivers complaints.
Follow Amazon rules, work with OTR team to resolve any on-road issues.
Report end of day.
Bryteck Roadside Service
Marietta, Georgia
2/2013 – 1/2016
Driver/Dispatcher for Emergency Roadside Vehicles
Manage over 20 drivers.
Respond to over 100 daily calls/texts requests with information about assistance.
Closely monitored dispatch the routes to prioritize which routes need to be done by specific of time and send rescue to drivers who need help.
Communicate with other dispatchers and the owners to get any changes in daily procedures.
Directed investigations to verify and resolve Amazon's requests or drivers complaints.
Train new employees in various procedures and gave feedback on daily work performance to increase productivity.
Collect and keep track inventory including pouches, devices, van keys, gas cards, and chargers, etc...
Discuss the issues as drivers Return to Station (RTS).
Report end of day.
Education:
Associate Degree in Electronic Engineering
NEC Technical Schools
Birmingham, Alabama
Highly Developed Computer Based Technical Skills
● Take on a senior role in PC and Apple Computer hardware and software support
● Assist in training of student technical consultants, and coordinate with team members
● Aid in Helpdesk management to ensure greater efficiency and support for the client base
● Facilitate and implement campus-wide PC and Apple Computing upgrades including hardware/software setup and image creation and deployment.
● Create documentation and training for faculty, staff, and students on campus computer use.
● Linux server administration experience as far as mail server user account creation and maintenance, file permissions and share creation, and scripting. Real Estate Appraiser
Barney Fletcher Appraisal School
Atlanta, Georgia
Appraise Residential Homes in the State of Georgia
Utilizing Uniform Standards of Professional Appraisal Practice
Demonstrate practical writing exercises necessary to produce convincing appraisal reports in daily practice.
Read and map a market area for a subject property and discover the essential links between market analysis, highest and best use analysis, and the three approaches to value (cost, sales comparison, and income capitalization).
Skills to create a current cost estimate using market extraction, interview techniques, and information provided by professional cost data sources.
Contact this candidate