Quality Assurance Control

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M.A. ANURADHA LAKMAL

Katumulugama, Alahenegama, Kobeigane, Sri Lanka

+947******** ****************@*****.***

Objective

Experienced Sales and Quality Control Professional with over seven years of dedicated expertise in the field. Adept at driving revenue growth through strategic sales initiatives while ensuring the highest standards of product quality and customer satisfaction. Proven track record in managing sales teams, exceeding targets, and implementing quality assurance processes. Possesses exceptional communication, negotiation, and problem-solving skills. Committed to delivering exceptional results and contributing to organizational success through a combination of sales acumen and quality-focused leadership. Experience

Quality Assurance Supervisor

Cocogreen Uk Lanka (Pvt) Ltd, Sri Lanka

Spearhead a dynamic team of quality control experts, orchestrating the entire spectrum of quality assurance activities, including process optimization, compliance assurance, and defect mitigation. Innovate and implement cutting-edge quality control methodologies, resulting in a substantial reduction in defects and elevating overall product quality to new industry benchmarks. Conduct in-depth process audits, utilizing Six Sigma principles and Lean methodologies, to pinpoint inefficiencies, facilitate cross-functional problem-solving sessions, and streamline production workflows. Cultivate strategic alliances with key suppliers, collaborating on the establishment of stringent quality standards for incoming materials and orchestrating supplier performance evaluations. Oversee the calibration and maintenance of an array of precision testing equipment, assuring impeccable measurement precision and sustaining an environment of quality consistency. Sales Representative

Varun Beverage ( Pepci Cola ), Sri Lanka

Spearhead the development and execution of a comprehensive sales strategy for a diverse portfolio of products, resulting in consistent revenue growth over two consecutive years. Act as a subject matter expert on our product offerings, delivering persuasive and informative presentations to high-level executives and key stakeholders.

Lead cross-functional teams to coordinate product launches, marketing campaigns, and promotional events, resulting in increased brand visibility and market share.

Exceed quarterly and annual sales quotas consistently, achieving recognition as the top-performing Sales Representative in the region for two consecutive years. Represent the company at industry conferences and trade shows, establishing a strong presence and fostering partnerships with industry leaders.

Showroom Manager

Stafford Motor (Pvt) Ltd

Orchestrated the end-to-end management of a flagship showroom, encompassing staff leadership, inventory optimization, and customer experience enhancement, resulting in consistent year-over-year revenue growth. Conducted in-depth analysis of sales data and customer feedback, driving data-informed decisions that optimized pricing, product selection, and marketing efforts to maximize profitability. Spearheaded multifaceted marketing campaigns and promotions, harnessing the power of digital advertising and social media channels to expand the showroom's reach.

Maintained meticulous adherence to company policies and industry regulations, establishing a safe and welcoming showroom environment, which was commended by both customers and employees. Leveraged effective communication and problem-solving skills to address customer inquiries, resolve complex issues, and deliver personalized support to key clientele, cultivating enduring relationships and driving customer loyalty. Education

Certificate Course in Computer Application Assistant - Merit Pass Sri Palitha Nenasala, Sri Lanka

Certificate Course in Intel Easy Steps Basic Course - Merit Pass Sri Palitha Nenasala, Sri Lanka

2013

2014

2011

Certificate Course in Mass Media in Auditorium

Sipwin Higher Educational Center

G.C.E Advanced Level Examination ( Senior High School ) Department of examinations, Sri Lanka

G.C.E Ordinary Level Examination ( Junior High School ) Department of examinations, Sri Lanka

Skills

Expertise in developing comprehensive sales strategies, including market analysis, target segmentation, and tactical planning.

Proficient in managing key client accounts, nurturing long-term relationships, and maximizing customer lifetime value. Advanced skills in utilizing data analytics tools to analyze sales trends, forecast future performance, and make data-driven decisions.

Mastery in negotiating complex deals, contracts, and pricing structures with high-value clients and partners. Strong networking abilities, including cultivating industry relationships, attending conferences, and building a robust professional network.

Expertise in identifying root causes of defects or quality issues and implementing corrective actions. Proficiency in using quality management software

Experience in establishing and managing relationships with suppliers to maintain quality materials and components. In-depth understanding of industry-specific quality and safety regulations. Effective communication and time management

Languages

English Language

Reference

Reference available upon request -

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