Customer Service Business Development

EN

EDWARD NOWLIN

*************@*****.*** 702-***-****

Business Development

Performance Management

Customer Service

Financial Transactions Management

Sales Strategy and Execution

Professional Phone Etiquette

Virtualization Technologies

Proficiency in Operating Systems

Advanced Excel Skills

Efficient in PowerPoint

LKQ Groveport, OH

Receiver

08/2023 - Current

Verified and processed incoming shipments, ensuring accuracy and completeness. Managed inventory tracking and maintained detailed records of materials received and distributed.

Safely operated forklift equipment to facilitate efficient warehouse operations. Collaborated with team members to unload deliveries and organize merchandise for storage.

Vinci Columbus, OH

Manager

09/2021 - 06/2023

Led daily operations, overseeing a team to ensure exceptional service delivery and client satisfaction.

Implemented strategic initiatives to improve operational efficiency and streamline workflow processes.

Conducted regular performance evaluations, providing constructive feedback and setting clear development goals.

Managed payroll, attendance records, and employee scheduling with a focus on optimizing resource allocation.

Life Care Alliances Columbus, OH

Catering

01/2019 - 12/2020

Orchestrated dining room logistics to maximize service efficiency and guest satisfaction.

Ensured compliance with health and safety regulations, maintaining a clean and organized environment.

Delivered personalized customer service, anticipating and fulfilling guest needs to uphold high standards.

Land Rover Las Vegas, NV

Warranty Administrator

01/2018 - 01/2019

Processed warranty claims with meticulous attention to detail, ensuring accuracy and timeliness.

Managed the logistics of product returns, facilitating prompt replacement or repair for customers.

Cultivated strong vendor relationships, negotiating favorable terms to support efficient warranty services.

Mak Engineering Columbus, OH

Technology Assistant

01/2017 - 07/2017

Conducted routine maintenance and troubleshooting of network systems, optimizing performance and reliability.

Researched emerging technologies and provided recommendations to enhance system functionality and security.

Developed strategies for resource allocation, improving operational efficiency and cost-effectiveness.

College of Southern Nevada Las Vegas, NV

Business Economics

South High School Columbus, OH

High School Diploma

Columbus Downtown Highschool Columbus, OH

High School Diploma

Deca/Fbla former member

Selected representative to present Columbus City School. Skills

Experience

Education and Training

Accomplishments

Contact this candidate