Sales Representative Customer Service

Cedric Nether

Phone: 229-***-****

Email: ************@*****.***

Objective

Results-oriented and ambitious car salesman with over nine years of experience in new and used car

sales. Adept at negotiating deals efficiently and converting e-commerce leads into in-store sales to meet

sales quotas. Extraordinary leadership abilities to assist teammates in increasing individual revenue,

improving customer satisfaction, and achieving business objectives.

Ability Summary

A result-driven and competent car salesman with a track record of moderate growth and performance in

the auto sales market. Proactive sales representative and key issue solver seeking a position to achieve

challenging financial targets while adding new clients and expanding sales services regularly.

Employment History

12/2023 - Current Car Sales

Five Star Nissan of Albany, Albany, GA

Greeted potential clients, evaluated buyers' needs, and advised cars based on their

requirements.

Researched new car trends via automotive launches to remain updated and gave

the best recommendations to prospective customers. Referred customers to auto

mechanics for service concerns and repairs. Reported to the sales manager about

car reviews, evaluations, analysis, objectives, and scheduled activities to improve

company sales. Participated in the dealership's and manufacturers' sales meetings

and training. Escorted clients on test drives and highlighted the features of

cars. Closed deals and grew sales by strategically negotiating with consumers;

personally handled sales, interest rates, leases, and calculated financial

requirements before gaining clearance from the dealership manager.

10/2021 - 12/2023 Car Salesman

Sunbelt Ford, Albany, GA

Supervised the car sales branch and focused on personnel development,

profitability, sales, and customer service. Provided details of all specs, guarantees,

pricing, funding choices, maintenance, and shipping alternatives to customers.

Developed a strong relationship with potential customers to increase the probability

of future car sales. Managed reporting structures and used CRM software to track

inventory, prices, and sales. Attended meetings and seminars to learn about new

automobile features and models. Conducted customer service professionally and

ethically.

07/2019 - 05/2021 Sales & Service Associate (SSA)

Tifton Harley-Davidson, Tifton, GA

Maintained an adequate car inventory to address consumer requirements.

Discussed with customers effectively to finalize deals and improve sales revenues by

developing sales strategies. Sold a wide selection of cars and commercial vehicles

with a 90% increase in sales to achieve the company's target.

02/2017 - 09/2019 Cars Sales Representative

Budget Car Sales of Tifton, Tifton, GA

Explained the features, qualities, and advantages of autos; took test drives and

explained contracts and services. Inspected cars before finalization to ensure that all

operations, such as installation add-ons and damage repair, were completed

accurately. Delivered outstanding knowledge, professional, and courteous services

consistently to generate recommendations and repeat business. Kept in touch with

customers by phone calls, email, and regular promotions update

02/2014 - 01/2017 Sales & Service Associate (SSA)

Autonation, Albany, GA

Worked with finance team to qualify customers and negotiate terms, exceeding goals

by closing 44% of sales last year. Provide exceptional customer service, earning the

highest customer satisfaction rating at dealership out of 25 sales representatives.

Present add-on options, resulting in additional product sales for at least 70% of deal.

Education History

General High School Curriculum

High School Diploma

Worth County High School,

Certified Manufacture Specialist

2 Years at College or a Technical or Vocational School

Albany Technical College,

Music

3 Years at College or a Technical or Vocational School

Albany State College,

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