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Joshua Weber

** *** ** ***** **

Sedona Az *****

928-***-****

*************@*****.***

Professional Summary

Results-driven professional with a proven track record in business development, marketing, and account management. Adept at collaborating with cross-functional teams to achieve strategic goals and enhance customer experience. Demonstrates exceptional leadership, relationship building, and strategic thinking skills, with a strong focus on revenue growth and continuous improvement. Skilled in leveraging technology and CRM systems to drive impactful customer service and employee engagement.

Experience

Territory Sales Representative

Ecolab, Sedona Az

·Directed business strategy initiatives, leading to a 5% increase in revenue growth and customer satisfaction.

·Developed and implemented comprehensive CRM strategies to optimize customer experience and drive business development.

·Optimized operational processes and streamlined workflows to improve efficiency and effectiveness in account management.

·Championed the promotion of repair and installation services for dish machines and laundry machines, enhancing client satisfaction and service efficiency.

·Coordinated and executed preventive maintenance programs, leading to improved equipment performance and reduced downtime.

·Developed and implemented targeted sales strategies to optimize territory coverage and drive business development.

·Built relationships with key stakeholders and clients, securing long-term contracts and expanding the customer base.

·Facilitated training sessions for clients on equipment usage and maintenance, improving overall client knowledge and reducing service calls.

·Managed the sales pipeline and negotiated contracts, exceeding sales targets and contributing to revenue growth.

·

Store Manager/Co-Owner

Weber’s IGA Food and Drug Store

·Led the recruitment and training programs, mentoring new hires and improving employee communications and discipline.

·Analyzed market trends and implemented strategic product marketing initiatives,

·Facilitated the development of business strategy and profit & loss (P&L) management to achieve financial targets.

·Generated actionable insights through market research and vendor management to support revenue growth and business development.

·Accomplished key project goals through effective collaboration and relationship building with internal and external stakeholders.

·Addressed and resolved complex issues in customer service, leading to enhanced customer satisfaction and loyalty.

·Created and revamped creative ad strategies, rotation analysis, and deployment plans, improving overall marketing effectiveness.

·Oversaw employee engagement initiatives and organizational needs assessments to foster a positive work environment and drive performance.

Real Estate Sales

RE/MAX Sedona

·Directed property sales and marketing strategies, resulting in a 8% increase in revenue growth and successful closure of high-value transactions.

·Championed innovative marketing campaigns and ad creative strategies to boost property visibility and attract potential buyers.

·Coordinated with clients and vendors to facilitate smooth property transactions and optimize the buying/selling process.

·Developed and implemented strategic business plans to drive market growth and enhance customer service.

·Managed a diverse portfolio of properties, streamlining processes to improve efficiency and client satisfaction.

·Accomplished significant milestones in business development by identifying and pursuing new market opportunities.

·Addressed and resolved client concerns and issues, enhancing overall customer experience and satisfaction.

·Created and revamped property marketing materials, including ad creative and inventory management, to improve effectiveness.

·Secured high-value property deals through effective consultation and strategic planning, leading to increased revenue and growth.

Skills

Collaboration and Relationship Building

Business Development and Strategic Thinking

Technology and CRM Systems

Customer Service and Customer Experience

Event Coordination and Community Building

Recruitment and Employee Engagement

Marketing and Product Marketing

Ad Creative and Inventory Management

Training and Employee Communications

Certifications and Professional Affiliations

Arizona Real Estate License

Member, National Association of REALTOR’s

Member, Sedona Verde Valley Association of Realtors

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