ALYSSA MILLS
Pascoag, RI
********@*****.***
Work Experience
Order Selector
CVS - Woonsocket, RI, US
• Picked store orders which will include: item locations, descriptions, and quantity needed
• Restocked inventory on shelves as needed
Member Services Representative
Planet Fitness - Woonsocket, RI, US
2021 to 2022
• Greeted members, prospective members and guests, providing exceptional customer service
• Handled all front desk related activities including: Answered phones in a friendly manner and assisted callers with a variety of questions, checked members into the system, new member sign-up, took prospective members on tours
• Facilitated needed updates to member's accounts
• Responded to member questions and concerns in a timely and professional manner
• Assisted in maintaining the neatness and cleanliness of the club Mail Inserter, Lakeland Ledger - Lakeland, Florida, US 2021 to 2021
Operated the inserter by loading the Imaged forms into the feeder to produce a finished, mail-ready product.
• Prepared the inserter by using tools and job specifications to provide proper set-up and to eliminate possible run-time errors.
• Inspected the finished product by verifying the correct construction and components to ensure that mailability and quality standards are met. Assists in hand inserting projects as needed.
• Evaluated imaged forms by ensuring that the bar code is correct to prevent machine errors from occurring.
• Cleaned work areas to maintain a safe and organized environment.
• Operated automatic track tampers for the purpose of raising and lining the track. Cashier/Remodeler
Walmart - Lakeland, Florida, US
2018 to 2020
• Assisted customers with purchasing contract phones and activating them.
• Assisted customers with returns, store purchasing store protection plans, and service packages.
• Answered telephone inquiries from customers and stores regarding the status of units and other service issues.
• Assisted with new employer training including store policies, services, and register operations.
• Responded to all customer inquiries and complaints.
• Understood the customer's point of view.
• Responded quickly to guests.
Volunteer
Best Buddies Club - Plant City, Florida, US
2009 to 2013
Education
High School Diploma
Stepping Stones High School - Plant City, FL, US
Skills
• Time Management
• Highly Motivated
• Multitasking strength
• Excellent Customer Service
• Problem-Solving Skills
• Interpersonal skills
• Professional Demeanor
• Communication Skills
• Enthusiastic Energy
• CPR certified (1 year)
Certifications and Licenses
CPR Certification