CCNP and CCNA
Resume:
Mark Timothy Williams
Johnstown, CO 80534
Mobile 970-***-****
**********@*****.***
Objective
With over 30 years of Videoconferencing (VTC) experience and obtaining a Cisco Certified Network Administrator (CCNA) Routing and Switching and a Cisco Certified Network Professional (CCNP) Collaborations with VoIP certification. I know as a team member I can help bring connections and communications to the next level of excellence and help maintain that level of excellence for years to come.
Certifications
Cisco CCNP Collaborations
CCNA Routing and Switching
Crestron Installation and Programming
AMX Installation and Programming
Dante Audio Programming – New Level 2 programming class 4/25-4/27/2023
FCC Radio/Telephone Operators License
A+ and Network+ Certifications
Professional Experience
March 2007 to April 2024 RTL Networks/InquisIT, LLC/Swingtech Consulting/Koniag Government Serves
Sr. VTC/VoIP Engineer
4 different contracts to APHIS/USDA. Design, Install, and Maintain a VTC Network with over 400 VTC Endpoints connected to a Cisco CMS Network using a VCS Core and VCS Edge, WebRTC, and Jabber. Built SIP Trunks in the UCCM connections to the VCS’s and registered all the Endpoints to the Call Manager. Recently during the COVID “Work at Home” installed Inogeni on current Cisco VTC devices and Poly X50 to connect MS Teams in large Conference Rooms. Synergy Sky installation and maintaining operations.
March 2004 to March 2007 Criticom, Inc
VTC Engineer
Design, Install, and Maintain VTC Operations for DOD Contract on Military Bases around the world using the Criticom ISEC 323 flyaway cases to War Rooms in Command using KIV Encryption. 85% Travel.
January 2003 to March 2004 CSA/ITT, Inc DOD Contract
Communications Engineer
One year contract at Camp Doha, Kuwait. VTC Engineer with KIV Encryption and OTA reloads. WRC 2 channel radio station Broadcast Engineer. Re-cabling new Camp Arifjan for relocation. Secret certification was obtained and later Top Secret during this assignment.
April 2000 to January 2002 VTEL/Forgent Networks
Field Service Engineer for the central US region
Manufactory installation and service for all VTEL videoconferencing equipment and network including onsite service, customer instruction, and phone support. Certified in ESA, Galaxy, SmartLink, Accord, Radvision, Ezenia, VBrick, Polycom, PictureTel, VCON, and others. Currently completed all core classes on MCSE Win2000. Received A+ and Network+ certification. Company closed.
November 1994 to April 2000 Richardson ISD, Richardson TX
Chief Engineer of Richardson Instructional Television Center (RITV)
Responsibilities include engineering on all 6 channels of ITFS broadcasting throughout all RISD and other school districts in north Texas. Responsibility for the operation and technical quality of transmission, reception, and production equipment and supervision of the staff, which performs these functions. Also scheduling and servicing VideoConferencing daily. Some of my accomplishments have been rewiring & automation of the Master Control Room, implementation of 2-way videoconferencing over T1 with certification from V-TEL, obtaining a FCC General Radiotelephone Operators License. I was contracted to RISD from ServiceMaster for Monitor repairs within the district.
November 1993 to November 1994 Philips Consumer Electronics, Inc.
Commercial Technician
Responsible for all commercial electronics service calls and some residential consumer calls. Main responsibility was to maintain all A/V products for the Richardson ISD.
September 1992 to November 1994 VideoPlus, Inc.
Technical Support Manager.
Technical operation and support for customer relations. Also responsible for purchasing airtime for satellite broadcasting, uplink communications, dish sizes in all locations, LNB ratings, dealer installation network, digital encryption, and a smooth-running technical support team.
August 1990 to September 1992 Williams Electronics
Owner and operator of a small electronic repair shop of all types of electronics, including TV’s and VCR’s. Sales and service for Cellular Phones and Satellite Systems (TVRO, MATV, SMATV). I sold the business to work for VideoPlus.
July 1988 to August 1990 Uniden Corporation of America
Supervisor of Technical Support in the Satellite Division
Conducted phone support and outside seminars on all satellite equipment and products. Also in charge of service centers in the US for warranty repair. I assisted sales in trade shows.
Education
November 1985 to April 1987 National Education Center
ASEE Degree in Electronic Engineering with a GPA of 3.89 and a two-term officer in the Sigma Epsilon Theta which is an honors class for EE. Classes consist of basic electronics, semiconductors, digital electronics, robotics, and industrial electronics.
Graduated May 1981 North Mesquite High School
Mesquite, TX
References Available Upon Request.
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