Customer Service Sales Representative

BENJAMIN A. STEVENS

**** **** ** **** 607-***-****

Woodhull, NY 14898 ***********@*****.***

Objective

To fulfill a position which enables my diverse background in technical and leadership roles focusing on meeting the customers needs incorporating the development of a strong team workforce.

Strengths & Skills

●Working within a business/manufacturing environment

●Creative problem solving

●Supervising and direction teams

●Mentoring/Counseling

●Understanding new technology and trends

●Customer Service/Small Business Owner

●Leadership

●Event Planning

●Adaptable & flexible

●Organization & time management

●Communication with broad range of leadership titles

●Computer skills: Word, Excel, Minitab, Access & PowerPoint

Experience

Corning Incorporated, Corning NY 6/1992-Present

Currently working as an Operations Supervisor in an manufacturing setting responsible for all assets of production, goals, people development, production reporting and planning.

Over 25 years working in a broad range of technical disciplines from R&D to Manufacturing with a company that was culturally diverse. Titles held over that span were: Senior Reliability Technician, Senior Test Development Technician- Senior Process/Multi-Skilled/Draw Technician-Photovoltaic/Solar Process Technician - Senior Ceramics Technician (Diesel) – Development / Manufacturing Technician (Telecommunications)

●Project leader and subject matter expert in multiple disciplines

oResponsible for project deliverables and timelines

oResponsible for resource allocation

oIP/Patent Generation

oHigh Speed Video Operation and Analysis

●Multiple live product launch spokesman and commercial model for Gorilla Glass.

●Mult-process SME, Broad Discipline Technician

●Process management/team supervision

●New test development, equipment design and manufacture

●Statistical analysis of process’s and test data

oGreen belt certified for Six Sigma

oProficient in Minitab statistical software

Big Flats Wesleyan Church

North Baptist Church (2000-present)

Associate Pastor- Ministry Team Leader for Youth Ministries, Young Adult Ministries and Discipleship. Job functions include but are not limited to;

●Teen and Young Adult Discipleship and Counseling

●Pulpit Supply; Preaching- (topical and expository)

●Marriage Counseling and Preparation

●Marriage and Funeral Services

●Event Planner for Outreaches, Mission Trips and External Events

●Budget Reconciliation and Planning

●Men’s Group Leader

●Small Home Group Leader

●17 years of Teen and Young Adult Group Leadership Experience

●Southern Tier Food Bank Volunteer/Organizer

US Army/ US Army National Guard (1987 – 1994, 2009-2013)

12B Combat Engineer/13B Artillery – Top Secret Clearance, Battalion Nuclear, Biological & Chemical Specialist.

●Unit leader for all documentation and responsible for over 10 million dollars in equipment

●Achieved rank of E4 promotable in less than 2 years also served as battery clerk and selected as personal driver of unit’s commander.

●Squad leader when NCO (E5) obtained.

●Conducted Troop training in environmental warfare and security.

●Wildfire and Disaster Response Team

National Guard Unit Chaplain Assistant and Officer Candidate, Secret Clearance.

●Responsible for Chaplain safety and security

●Troop counseling and mentoring.

●Suicide awareness/Substance Abuse Awareness and Training

●Chaplain Duties of teaching, training and services

●Disaster response and area security

●Section Leader-NCO

New York State DEC (2005-2018)

Senior Safety Instructor- Certified Hunter Safety Instructor for Gun, Bow, and Crossbow

●Plan and Manage Large Classroom settings

●Coordinate between State and Instructors

●Teach: Safety, Ethics, First Aid, Law, and Conservation

●Develop teaching outlines and plans

●Coordinate both classroom and hands on training modules

Small Business Owner and Operator; Southern Tier Sporting Goods

●Customer Service, special orders, local Police supply

●Budget and Business Operation

●Federal Firearms License and NY State Dealers License; regulations understanding

Education

Corning Community College- AAS Mechanical Technology 1993

Liberty University –Bachelor of Science in Religion/history 2014

United States Army MOS completed training -1989 and 2011

*References available upon request

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