Front Desk Coordinator

********@*****.****** com Colorado Mackey Springs, +1-847-***-****

PROFESSIONAL SUMMARY

Customer-focused, responsible Retail Professional with a solid background in photography. Desires a part-time position. Enjoys working as part of a team to achieve goals. Focused on exceeding expectations and building customer loyalty. Flexible schedule and strong attention to detail.

WORK HISTORY

Front Desk Coordinator Receptionist at Beauty Bar Inc 10/2022 - 03/2023 (5 months)

*Greeted visitors and customers upon arrival, offered assistance and answered questions to build*rapport and retention.*Checked in late arrival guests, collected payments and verified reservation details to maintain*customer satisfaction.*Kept accounts in balance and ran daily reports to verify totals.*Oversaw fast paced front desk operations and guests needs at busy facility.*Used quick response and dynamic service skills to build relationships with patrons, improving*customer retention rate.*Read and responded to emails, answered telephone calls on multi line phone system and*transferred callers.

Front Desk Coordinator at Kidsnips

02/2020 - 06/2021 (1 year)

*Greeted patrons upon arrival at salon, offering prompt, courteous service.*Managed salon s master calendar, including customer appointments, employee schedules and*special events.*Maintained client waiting area, ensuring that it was kept clean at all times.*Handled all payments and refunds, making sure that charges and correct tax were applied.*Answered over 50 phone calls and emails per day by taking detailed messages and relaying*messages to appropriate personnel.*Checked in late arrival guests, collected payments and verified reservation details to maintain*customer satisfaction.*Maintained office supplies by taking inventory and submitted orders for low stock items.*Oversaw fast paced front desk operations and guests needs at busy facility.

Pool Attendant at Swim Kings Inc.

05/2018 - 10/2018 (6 months)

*Accurately read, understood, and carried out written instructions*Ensured safety compliance and regulations in the pool area*Operated pool vacuum*Immediately reported any damaged or broken equipment*Greeted all members in a professional and friendly manner*Attended to the needs of visitors by aiding and providing customer service in a fast paced*environment*Ensured restrooms and locker rooms were clean*Monitored inventory of all pool tools and toys*Investigated and resolved customer inquiries and complaints in a timely and empathetic manner

Flow Team Member Sales Floor Team Member at Target 06/2016 - 05/2018 (2 years)

*Stocked shelves and supplies and organized displays.*Cultivated a customer focused shopping environment by greeting and responding to all customers*in a friendly and timely manner.*Prepared merchandise for sales floor.*Kept work areas clean and neat at all times.*Prioritized and accomplished wide range of tasks each shift.*Worked collaboratively in team environment.

Salon coordinator at Ulta

05/2023 - 12/2023 (1 year)

*• Improved salon efficiency by streamlining appointment scheduling and client management processes. *• Enhanced customer satisfaction with prompt and courteous service at the front desk. *• Managed inventory levels for salon products, ensuring adequate stock to meet client needs.* • Coordinated staff schedules, optimizing team productivity, and minimizing labor costs. *• Provided quick assistance, showing customers products that suit their needs.* • ·Checked-in Guests, collected payments and verified reservation details to maintain customer satisfaction. *• ·Oversaw fast- paced front desk operations and guests' needs at busy facility. *• Trained new employees in salon procedures, contributing to a cohesive and efficient team environment.

EDUCATION

College Of Lake County

Graduated 1970

Associate of Arts Photography

Stevenson High School

Graduated 2009

High School Diploma History and Photography

SKILLS

Customer Service, 6 years

Coordination, 5 years

Computer skills, 10 years

LANGUAGES

English, Bilingual

SOCIAL NETWORKS

Facebook, https://*********@*****.***

Twitter, https://No

Linkedin, https://www.linkedin.com/in/linda-walrond-2727b35a/ ABOUT ME

I served in the military

I have a drivers license

I have management experience

I have a security clearance

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