Room Attendant /Housekeeping
Resume:
Nickeita Alcock
Brainerd, MN *****
************@*****.***
Guest Room Attendant/Housekeeping Expert*
• 7+ Years of Experience* cleaning with Care serving with smile
• "Transforming Spaces, Exceeding Expectations"*
• summary : Dedicated and detail-oriented Guest Room Attendant/Housekeeper with experience in high- end hotels and villa’s
ensuring impeccable cleanliness, organization, and guest satisfaction. Proven track record of achieving 95%+ guest satisfaction ratings and reducing linen replacement costs by 25% through efficient inventory management. Skilled in:
• Attention to detail* and *quality control*
• Efficient cleaning protocols* and *productivity
optimization* H2b in country work Experience:Guest Room Attendant/houskeeping Work Experience
Guest Room Attendant/Housekeeping
Madden’s on Gull Lake resort-Brainerd, MN
April 2024 to Present
• Stock and sort supplies
• Vacuum, clean, dust and polish guest rooms
• Make beds, change sheets, remove, and replace used towels and toiletries
• Deliver and retrieve items on loan to guests e.g., iron and ironing boards
• Ensure security of guest rooms and privacy of guests
• Perform rotation cleaning duties (e.g., steam clean carpets) as required Room Attendant/Housekeeping
Sanctuary Camelback Mountain (Gurney’s Resort and Spa) 5700 East McDonold Drive, Paradise-Phoenix, AZ
October 2023 to April 2024
Stock and sort supplies
Vacuum, clean, dust and polish guest rooms
Make beds, change sheets, remove, and replace used towels and toiletries
Deliver and retrieve items on loan to guests e.g., iron and ironing boards
Ensure security of guest rooms and privacy of guests
Perform rotation cleaning duties (e.g., steam clean carpets) as required Pantry Chef
Reliable Business Hospitality Services LLC-32413 Latitude Margaritaville Panama Beach FL 32413 August 2023 to October 2023
• Preparing a variety of appetizers, salads, sandwiches, and desserts.
• Maintaining the cleanliness and organization of the station.
• Managing inventory and placing orders for supplies as needed.
• Assisting the head chef with menu planning and recipe development.
• Sourcing ingredients, purchasing supplies, and creating dishes that can be served at any point during the meal service.
• Washing, chopping, dicing and carving both fruits and vegetables and ensuring the preparation area is clean and equipment is sterilized as per health code standards. Pantry Chef
• Preparing a variety of appetizers, salads, sandwiches, and desserts.
• Maintaining the cleanliness and organization of the station.
• Managing inventory and placing orders for supplies as needed.
• Assisting the head chef with menu planning and recipe development.
• Sourcing ingredients, purchasing supplies, and creating dishes that can be served at any point during the meal service.
• Washing, chopping, dicing and carving both fruits and vegetables and ensuring the preparation area is clean and equipment is sterilized as per health code standards. Housekeeping/Room Attendance
Andell Inn Boutique village hotel-Kiawah Island, SC March 2023 to August 2023
Stock and sort supplies
Vacuum, clean, dust and polish guest rooms
Make beds, change sheets, remove and replace used towels and toiletries
Deliver and retrieve items on loan to guests e.g. iron and ironing boards
Perform rotation cleaning duties (e.g. steam clean carpets) as required Housekeeping/Room Attendance
Margaritaville Beach Resort1111 N ocean-Hollywood, FL January 2022 to September 2022
Stock and sort supplies
Vacuum, clean, dust and polish guest rooms
Make beds, change sheets, remove and replace used towels and toiletries
Deliver and retrieve items on loan to guests e.g., iron and ironing boards
Ensure security of guest rooms and privacy of guests
Perform rotation cleaning duties (e.g., steam clean carpets) as required Housekeeper
Spanish Court Hotel-St. James Montego Bay
January 2020 to December 2020
• Stock and sort supplies
• Make beds, change sheets, remove, and replace used towels and toiletries
• Deliver and retrieve items on loan to guests e.g., iron and ironing boards
• Ensure security of guest rooms and privacy of guests
• Perform rotation cleaning duties (e.g., steam clean carpets) as required Housekeeper
RIU palace, Hotels & Resorts-Saint James, NY
January 2014 to December 2017
Stock and sort supplies
Make beds, change sheets, remove, and replace used towels and toiletries
Deliver and retrieve items on loan to guests e.g., iron and ironing boards
Ensure security of guest rooms and privacy of guests
Perform rotation cleaning duties (e.g., steam clean carpets) as required Floor Attendant/Waitress
Margaritaville-Sangsters international airport Montego Bay January 2011 to December 2013
Assist with gaming machines. make and serve alcohol and non-alcohol beverages and finger food.
• Air Margaritaville
Hostess/Promote Personnel
January 2009 to December 2011
Greet and seat guest
Presents menu to guest etc.
Entertaining guest
Handing out flyers
• Tryall Club No Problem Tours
Air Port Representative
January 2007 to December 2007
Handling guest arrival with pick up request.
Arrange the correct transportation.
Assist with guest luggage as and when required.
Treasure Hunt Whitter Village-Ironshore
Education
Montego Bay Training Center (Housekeeping) (Certificate) January 2014 to December 2014
Beverage) (Certificate)
Kenilworth HEART Academy (Food
January 2006 to December 2006
Knockalva Tech High School (School
January 1999 to December 2004
Mount Word Primary School (School
January 1999 to December 1999
Chester Castle All Age School (Transfer)
January 1993 to December 1999
Skills
• Caribbean Examination Council (CXC) Food Preparation -3
• `Seconary School Certificate (SSC) Science -2
• Social Studies-3
• Room attendant/housekeeping (7 years)
Certifications and Licenses
Heart trust NTA certificate
April 2014 to Present
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