Service Representative Customer
Resume:
QUANITA
RHODES
***************@*****.***
St Louis, MO 63137
Bold Profile
Compassionate Job Title possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in Area of expertise. Collaborative team player with strong clinical and interpersonal skills. Available Number hours per week, weekends and evenings.
Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
PROFESSIONAL SUMMARY
ACCOMPLISHMENTS
• Achieved Result through effectively helping with Task.
• Resolved product issue through consumer testing.
• Documented and resolved Issue which led to Results.
• Supervised team of Number staff members.
• Achieved Result by completing Task with accuracy and efficiency.
• Achieved Result by introducing Software for Type tasks. Helpful Hands At Home - Caregiver, Special Needs
St Louis, MO • 01/2022 - Current
Instawork - Customer Service Representative
01/2022 - Current
WORK HISTORY
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
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Assisted clients with activities of daily living, promoting independence and quality of life.
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Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
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Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
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Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
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Streamlined call center processes for improved efficiency and reduced wait times.
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Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
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• Assisted customers in navigating company website and placing online SKILLS
• Social Support
• Special Needs Clients
• Supporting Daily Living Needs
• Social Skills
• Child Safety
• Physical Development
• Dietary Guidelines
• Positive Reinforcement Methods
• Client Requirements
• Infection Control
• Household Tasks
• Patient Toileting
• Feeding Assistance
• Mobile Devices
• Client Relationships
• Medication Reminders
• Coordination and Teamwork
• Problem Identification
• Team Leader
• Financial Control Administration
• Food Services
• Individualized Instruction
• Administer Medication
• Clean Living Spaces
• Microsoft Office
• Attentive to People
• Progressive Care
EDUCATION
Forest Park Community College
St Louis, MO • 02/1990
Associate Degree In Nursing:
Nursing
CERTIFICATIONS
• PCA - Personal Care Aide
• PCW - Personal Care Worker
Area of certification, Company
Name - Timeframe
•
Wonolo - Retail Sales Associate
St Louis, MO • 01/2020 - Current
Applebee's - Bartender Shift Manager
St Louis, MO • 10/2017 - 03/2020
TGI Fridays - Shift Leader
St Louis, MO • 08/2010 - 01/2018
Calecos Bar And Grill - Server
St Louis, MO • 12/2010 - 01/2017
always going above and beyond for guests
orders, improving overall user experience.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
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Increased sales revenue through effective product recommendations tailored to individual customers.
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Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
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Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
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Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
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Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
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Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
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Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
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Improved team productivity by implementing efficient scheduling and task delegation methods.
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Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
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Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
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Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
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Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
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Maximized table turnover rate by efficiently managing reservations and seating arrangements.
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Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
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Maintained a clean and orderly dining area for an enjoyable guest experience.
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