Customer Service Life Insurance

CHASTINEY COMBS

**** ****** * **** *** B**** Grand Prairie, TX, 75050 • 817-***-**** • ***************@*****.*** With a strong work ethic and excellent interpersonal communication skills, I am meticulous and detail-oriented. Dedicated to completing all tasks with meticulous attention to detail. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Hardworking skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field, with many years of experience. Dynamic Waitress with three years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.Dedicated to completing tasks and job responsibilities in a timely and unobtrusive manner.Senior Embedded Software Engineer with extensive experience in all phases of software development. Inventory tracking

Lifting

Expert in [Software Program]

Customer service

Table setting

Special dietary requirements

Customer needs assessment

Customer satisfaction

Communication skills

Customer support

Problem-solving skills

Complaint resolution

Call center operations

Cash Handling

Logging call information

Receiving support

Data entry

Service standard compliance

Warehousing functions

High School Diploma - 2012

Eastern Hills High School - Fort Worth, TX

combination welding - certificate - 2018

MT Training Center - Grand Prairie, TX

Professional Summary

Skills

Education

Cherry Picker - April, 2021 to October, 2021

Careismatic Brands - Dallas, TX

Pulls apparel from bin box or shelving

Verifies part numbers, quantity, hardware, date and lot codes Enters required information in handheld computer/RF gun Repackages product, as requested

Reports issues professionally

Ensures Mouser meets or exceeds customer’s expectations by meeting and exceeding established quality/accuracy Picked products from designated locations using various tools and transferred to appropriate areas for further processing.

Used RF scanner to pick items from bins and complete orders. Transferred materials to and from warehouses, production lines and packaging lines. Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.

Food Server - September, 2020 to August, 2021

Chili's Grill & Bar - Grand Prairie, TX

Created orders, documented special requests, and followed up with kitchen staff to ensure high-quality service and minimize complaints. Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.

Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied. Calculated charges, issued table checks and collected payments from customers. Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.

Set up tables and counters to prepare dining and serving areas. Kept an eye on guests for signs of intoxication and immediately alerted management, ensuring a safe and welcoming environment for all patrons. Worked with the bartenders to fulfill alcoholic beverage orders for guests in all dining areas. Kept the tables clean and tidy with tableware, glassware, silverware, and linens. Customers paid with credit cards, cash, and gift certificates, and I made proper change for cash transactions. Work From Home - No Cold Calling - March, 2018 to August, 2018 SFG – Jeremy Whitaker – Field - Dallas, TX

Preparing changes to life insurance policies

Preparing changes to life insurance policies

Quoting and preparing life insurance policies

Recommend insurance coverage to clients

Managing property insurance renewals and administration of all property insurance programs Obtain property, casualty, health and life insurance licenses Beginning career in insurance sales

Quoting and selling insurance policies

Sell accident, health and life insurance

Assisting with quotes on life/car/home insurance

Quoting and preparing life insurance policies

Represent and sell Auto Club memberships and insurance products Promote and sell property and casualty and life insurance products and services Prepare to sell Auto Club memberships, auto, homeowners, watercraft, and personal umbrella insurance; and become a licensed insurance agent Preparing changes to life insurance policies

Discuss and handle insurance needs

Work within a protected sales territory

Follow up and sell insurance policies

Record new insurance policies and claims

Completing the health insurance application process Work History

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