Case Manager Mental Health
Resume:
Leakita Millner
Talleyville, DE *****
**********@*****.***
Work Experience
Supervising Team Leader for ACT Services
Conexio Care Inc-590 Naamans Road
February 2023 to Present
• Responsible for tracking and reviewing clinical documentation.
• Responsible for the supervision of entire ACT staff.
• Works closely with Teams Psychiatrist to ensure ACT participants needs and being identified and interventions put in place.
• Responsible for maintaining interpersonal relationships with other agencies, including DSAMH (Division of Substance Abuse and Mental Health)
Case Manager/Housing Specialist
Conexio Care Inc-590 Naamans Road
June 2021 to February 2023
· Provide education and works as an advocate for persons served in the community.
· Refer and link clients to all needed services provided by outside agency.
· Follow ups to see that services are delivered.
· Provides support with obtaining safe, secure, affordable housing for clients.
· Documents and keeps other staff, clinical coordinators, and Act Team informed of all changes in the consumer’s mental or social status.
· Professionally participates in team conferencing to create and implement care plan for clients.
· Assist with completing housing applications for clients.
· Complete annual recertifications and inspections of client’s units Case Manager
Connections, CSP-1423 Capital Trail
March 2019 to May 2021
· Provide education and works as an advocate for persons served in the community.
· Refer and link clients to all needed services provided by outside agency.
· Follow ups to see that services are delivered.
· Provides support and consultation with consumer’s family.
· Documents and keeps other staff, clinical coordinators, and Act Team informed of all changes in the consumer’s mental or social status.
· Professionally participates in team conferencing to create and implement care plan for clients. Residential Assistant
Connections, CSP-3821 Lancaster Pike
November 2018 to March 2019
· Providing patient care to mentally disabled patients
· Assist patient with their daily living needs.
· Assist patients with their personal hygiene care.
· Teach patients life skills by providing love and compassion. Registered Flagger
Direct & Correct-Camden, DE
June 2017 to February 2018
· Worked as a team member with other flaggers to help maintain the safety of drivers and co-workers.
· Was responsible for keeping traffic moving in a safe manner.
· Effectively communicated with state inspectors, foreman’s and co-workers to ensure that traffic is moving
Delivery Driver/Banquet Server
Sherm’s Catering LLC-Wilmington, DE
April 2017 to December 2017
· Transported food items from the production area to customers.
· Was responsible for making sure food safety standards are respected.
· Collected payments for orders.
Housekeeping Attendant
Christ Church Christiana Hundred-Wilmington, DE
February 2014 to February 2016
· Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards were met.
· Emptied wastebaskets emptied and cleaned ashtrays and transported other trash and waste to disposal areas.
· Cleaned rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
· Dusted and polished furniture and equipment
· Prepared rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
Resident Manager
The Friendship House Organization-Wilmington, DE
June 2012 to April 2015
· Collected payments and record data pertaining to funds and expenditures.
· Assigned duties to workers, and scheduled shifts.
· Developed and implemented policies and procedures for the operation of a department or establishment.
Administration Assistant
Petron Associates LLC-Newark, DE
April 2011 to January 2014
· Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
· Answered telephones, direct calls, and take messages.
· Communicated with customers, employees, and other individuals to answer questions, disseminated, or explain information, took orders, and addressed complaints.
· Monitored and directed the work of lower-level clerks.
· Inventory and ordered materials, supplies, and services. Education
Master’s degree in Administration of Human Services Wilmington University - New Castle, DE
August 2020 to May 2023
Bachelor's Degree in Human Services, General
Springfield College School of Human Services - Wilmington, DE January 2012 to December 2014
Skills
• Skilled typist, proficient in the use of Microsoft Office products.
• Creative, excellent communication and problem-solving skills.
• Self-motivated leader with experience in human services mental health and substance abuse, and administrative positions
• Documentation Review
• Case Management
• Group Therapy
• Crisis Intervention
• Behavioral Health
• Motivational Interviewing
• Behavioral Therapy
• Individual / Group Counseling
• Cognitive Behavioral Therapy
• Computer skills
• Social work
• Organizational skills
Certifications and Licenses
Driver's License
First Aid Certification
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