Customer Service Entry-Level
Resume:
MAKAYLA
WOLFE
***** * *********** ** ********* ok 74019
***********@******.***
PROFESSIONAL SUMMARY
Hardworking and enthusiastic Job Title trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Detail-oriented professional with background creating delicious dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Energetic Job Title with passion for food and commitment to providing customers with exceptional culinary experiences. Focuses on using fresh ingredients to create flavorful dishes appealing to different palates. Team player offers clear communication and problem-solving. ACCOMPLISHMENTS/
SKILLS
• Resolved product issue through consumer testing. Credit Card Transaction Processing
Concise Time Management
Professional Relationships
Food Presentation Talent
Gift Wrapping Boxes
Menu Marketing Expertise
Customer Preferences
Order Selection and Preparation
Proper Storage Procedures
Consultative Sales Approach
Cooking Procedures
Delivery Updates
Spoilage Prevention
Shipment Processing
Health Code Requirements
Bank Deposits
Team Mentoring
Equipment Preparation
Customer Presentations
Positive Reinforcement
Product Inventories
Safe Food Handling
Washing and Storing Dishes
Customer Needs Assessments
Corporate Standards
Suggestive Selling
Order Delivery Practices
Product Selection
Cash Register Operations
2
Customer Deliveries
Standardized Recipes
New Hire Training
Creative Solutions
Team Management
Food Safety
Customer Satisfaction
Quick-Learning
Document Delivery
WORK HISTORY
Cook Position Cook • Pizza Hut
August 2021 to Current
o Making pizza, wings, cutting pizza ect
o Reason for
o Leaving
o Still Current in the job, poor management, and not enough pay o Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly. o Prepared food items in compliance with recipes and portioning control guidelines. o Maintained clean and organized work areas at all times to bring safety and quality to food preparation process. o Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
o Maintained well-stocked stations with supplies and spices for maximum productivity. o Kept kitchen clean and organized by performing daily maintenance tasks. o Managed opening and closing shift kitchen tasks. o Restocked inventory and ingredient items to maintain optimal kitchen efficiency. Qt Clerk and Manager . Claremore
QuikTrip 11/2021 - 01/2023
• Handled customer relations issues, enabling quick resolution, and client satisfaction. o Resolved customer issues quickly to close deals and boost client satisfaction. o Maintained relationships with customers and found new ones by identifying needs and offering appropriate services. conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
o Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies. o Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success. o Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
o Cultivated positive rapport with fellow employees to boost company morale and promote employee retention. o Identified and communicated customer needs to supply chain capacity quality teams EDUCATION
Verdigris, Claremore, Oklahoma High School Diploma CNA School
Tulsa, OK
06/2023
Certificate
North East Tech
Pryor, OK
05/2021
Degree: Culinary Arts
LANGUAGES
English
Native or Bilingual
Spanish
Native or Bilingual
3
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