General Manager Front Desk

FARHEEN KHAN

GENERAL MANAGER

Sacramento, CA ****6 510-***-**** ************@*****.***

Objective

Outgoing, energetic, and compassionate with six years of customer service. Motivated to help and open to new experiences. Also maintaining a good workflow and being a team player.

Experience

Mote 6 General Manager/Quality Control/ Front Desk 2019-Present

Payroll experience, followed by hiring and firing of employees.

Scanning and filing documents.

Doing weekly banking and keeping track of money.

Listening to and resolving all employee's complaints.

Communicating with vendors and writing out checks.

Making schedules for the housekeeping department.

Keeping track of inventory and placing orders for office supplies.

Front desk experience and dealing with guest issues and customer satisfaction.

Head housekeeping experience, checking rooms and doing checkouts.

Ordering supplies for the laundry and housekeeping supplies.

DOUBLETREE BY HILTON PLEASANTON AT THE CLUB Hostess/Server 2018-2019

Greet guests, answer the phone, manage and confirm reservations.

Seat guests and provide menus.

Complete opening and closing duties and maintain a proper supply of clean menus.

Responds to and addresses guest’s concerns, communicating wait time to guests.

Open doors for guests, and serve our guests courteously and effectively.

Education

Nasinu Muslim College 2005-2011

Degree: High School Diploma

Fiji National University 2012-2013

Degree: Higher Education certificate in Custom

Skills & abilities

Management

Problem-solving

Bilingual (English, Hindi)

Leadership

Organized

Customer Service

Computer and Filing Skills

Critical thinking and Decision making

Time Management

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