Case Manager High School
Resume:
SHUNDRA FAISON
McRae, Georgia ****5
*****@**********.***
EDUCATION University of Arizona Global Campus
San Diego, California
Masters of Psychology
Graduated April 8, 2024
Ashford University San Diego, California
Bachelor of Arts (B.A.)
Major, Applied Behavioral Science
Minor, Business Administration Graduated August 2018
Telfair County High School
McRae, Georgia High School Diploma
Graduated May 1986
KEY SKILLS AND COMPETENCIES
Positive Leadership Abilities
Multi-tasking
Flexibility
Team Player
Excellent Communication Skills, Prepared and Organized
SUMMARY EXPERIENCE
A diversified security professional with more than 16 years of experience in the field and related areas. Utilizes standard concepts, practices and procedures within a particular field of security. Rely on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks, cross trained in several different departments with excellent results. Works under general supervision, but typically works independently. Shows high degree of creativity and latitude in all endeavors.
WORK EXPERIENCE
Case Manager March 2020- May 2024
Wheeler Correctional Facility 40 hours per week
Alamo, Georgia Salary: 40,000 annually
Case manager duties includes assessing, planning, implementing, monitoring, and evaluating actions required to meet the client’s health and human services needs.
Teacher Aide April 2018- March 2020
Department of Juvenile Justice 40 hours per week
Cadwell, Georgia Salary: 35,000 annually
Teacher aide duties was to monitor the children behavior in the classroom and administer assistance to the teachers.
Correctional Officer January 2001 – July 2017
Wheeler Correctional Facility 40 hours per week
Alamo, Georgia Salary: $32,000 annually
Medical Department - Provides for health care unit safety and security by assuring that department, bureau, and unit policies are followed. Considerable knowledge of first aid and routine health care procedures. Considerable knowledge of psychiatric intervention and of both one-to-one and group counseling techniques. Considerable knowledge of prisoner problems and behavior. Considerable knowledge of departmental rules, regulations, policies, and procedures. Considerable knowledge of accident prevention. Ability to counsel prisoners on a one-to-one or group basis. Ability to guide prisoners in the performance of various functions. Ability to apply current methods in the development and implementation of treatment plans for prisoners. Monitor movement of inmates, responsible for accountability, promotes ideas, taking responsible actions, maintain data and manage documents, and prepares and broadcast reports within established timeframe, records all emergencies in the department, and assist clinic provider with appointments. Assists in providing general psychiatric and/or medical health care to prisoners, including measurement of vital signs and observation for abnormalities; reports observations to charge nurse and documents observations as appropriate. Assists in maintaining a therapeutic atmosphere; contributes to the implementation of treatment plans and/or unit goals; participates in treatment team meetings, group therapy meetings, community meetings, and other meetings or recreational activities as directed; remains responsive to individual patient needs at all times. Supervises patients in daily personal hygiene functions and assists with their physical needs. Delivers prescribed medication to prisoners. Attempts to modify prisoners' attitudes and behavior through one-to-one or group interaction. Maintains housekeeping and sanitary standards; assures necessary supplies and equipment are maintained at appropriate levels and are utilized in accordance with safe practices.
Education Department - Monitor movement of inmates, responsible for accountability, resolve problems with inmates and educational staff, assist with inmates getting to education in a timely manner. Ability to successfully complete in-service education/training programs. Ability to maintain records and prepare accurate and concise reports. Ability to communicate effectively.
Unit Control Booth - Record all movements of inmates in log book, issue passes assigning inmates to specific areas/departments in the facility, control entry/exit of all doors in the Unit for inmate movement. Observes prisoners' activities to detect unusual or prohibited behavior, which might be a threat to the security of the facility or the safety of prisoners, employees or visitors. Counts prisoners under my jurisdiction several times during the shift and transmits the information to the control center. Controls entry and exit from the health care unit.
Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment and access points; permitting entry
Obtain help by sounding alarms
Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers
Control traffic by directing drivers
Complete reports by recording observations, information, occurrences and surveillance activities; interviewing witnesses; obtaining signatures
Maintain environment by monitoring and setting building and equipment controls
Maintain organization's stability and reputation by complying with legal requirements
Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques
Contribute to team effort by accomplishing related results as needed
Ensure the security, safety and well-being of all personnel, visitors and the premises
Provide excellent customer service
Adhere to all company service and operating standards
Remain in compliance with local, state and federal regulations
Respond to emergencies to provide necessary assistance to employees and customers
Protect the company’s assets relative to theft, assault, fire and other safety issues
Finisher November 1997 - January 2001
Fleetwood 35 to 40 hours weekly
Broxton, Georgia Salary: $30,000 annually
Final finish of mobile homes: debris removal, cleaning, sanitizing, staging. Preparing the home for sale.
Production Worker August 1995 – November 1997
ERO Industries 40 to 48 hours per week
Hazlehurst, Georgia Salary: 25,000 annually
Manufactured slumber bags.
ACCOMPLISHMENTS / AWARDS
Wheeler Correctional Facility
Certificate of Appreciation – March 2017
Georgia Bureau of Investigation Course Completion: Security and Integrity
Perfect Score Certificate - January 2016
Certificate of Appreciation, Exemplary Performance and Dedication - July 2014
Employee of the Month (Security) - September 2011
Dedication and Excellence Award - April 2006
Basic Correctional Officer Training Completion (BMC99G) – February 2001
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