Customer service specialist

Joe Curry Wrentham, MA

Cell: 508-***-**** ********@*******.***

SUMMARY

Seasoned professional experienced in full life-cycle recruiting, executive recruiting, recruiting strategies, staff management, data analysis, project management, global recruiting (Asia, Europe, South America, Africa), diversity recruiting, college recruiting, department budgets, agency and vendor relations, salary and stock option negotiation, A z Z relocation assessment, EEOC, OFCCP, immigration processes, multi-site recruiting, Social Media sourcing, recruitment branding, media advertising and non-traditional methods for recruiting of exempt and non-exempt staff.

Life Sciences graduate degree and recruiting experience for multiple positions in an FDA regulated environment. Training in Biochemistry, Genetics, Molecular Biology, and Cellular Biology.

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EDUCATION

Graduate Management Courses, Harvard University, Cambridge, MA

MS, Kansas State University, Manhattan, KS

BS, Unity College, Unity, ME

Special Student, Oxford University, Oxford, UK

Certified “TARGETED SELECTION” Training Facilitator, Development Dimensions International (DDI) (Competency based behavioral interviewing)

COMPUTER TOOLS

ATS: Taleo, Greenhouse, SuccessFactors, ADP Virtual Edge, iCIMS, Ceridian, Newton, Ulti

OTHER RECRUITING TOOLS: LinkedIn Recruiter, Indeed, Gild, Bullhorn Reach, Hoover’s, ZoomInfo

HRIS: Peoplesoft, SAP

OFFICE SOFTWARE: Word, Excel, PowerPoint, Access, Project, Outlook, Google Mail and Docs

EXPERIENCE

3/19-Present Simpson Gumpertz & Heger. Waltham, MA

Award winning national engineering firm

Senior Contract Recruiter

Sourced and recruited senior Civil and Structural Engineers and Architects for 10 offices across the U.S.

11/18-3/19 AAA Northeast, Providence, RI

Multi-state club affiliated with Automobile Association of America

Senior Contract Recruiter

Tasked with staffing a new Roadside Assistance Fleet in Manhattan. Sourced, selected and hired Roadside Technicians, Mechanics, Supervisors, and Manager.

9/17-11/18 Medrobotics, Raynham, MA

Leading minimally invasive surgical robotics development company

Senior Contract Recruiter

Recruited R&D (Mechanical, Electrical, Software), Operations, Marketing, Regulatory and G&A for a fast paced early stage surgical robotics development company.

6/16-6/17 MBTA (MassDOT), Boston, MA

Greater Boston’s public transportation system

Senior Contract Recruiter

Sourced and hired mechanical and electrical engineers and Superintendents for Commuter Rail and Subway systems. Also, worked with planning and construction groups for Green Line Extension project.

4/15-10/15 United Health Group, Virtual

Gm Fortune 14 Managed Care Leader

Senior Contract Clinical Recruiter (100% virtual)

Tasked with sourcing and filling senior and executive Clinical Quality roles and executive Physician roles.

11/13-7/15 Nypro, a Jabil Company, Clinton, MA

E & Radius Innovation and Development

Leading Global Manufacturing Services Company and Design Innovation Company

Senior Contract Recruiter (60% virtual)

Responsible for the Talent Acquisition of major business units and strategic businesses throughout the U.S, Europe and Asia. Recruited for a diverse mixture of positions from Corporate to plant level. Recruited for both the Medical Devices and Packaging sides of the company.

1/13-10/14 Covidien, Mansfield, MA

Global Healthcare Products Leader

Senior Contract Recruiter

Sourced and recruited engineering, lab technicians, chemists, regulatory, marketing, supply chain, and operations talent for a new business unit. Recruited mid-level to executive level positions. Built a strong pipeline of candidates for multiple roles.

8/12-1/13 Zipcar, Cambridge, MA

World’s #1Car Sharing Service

Senior Contract Recruiter

Sourced and recruited for product development, corporate technology, finance and operations position as well as branch management and sales.

4/12-8/12 Forrester Research, Cambridge, MA

Global Research and Advisory Firm

Sr. Strategic Growth Contract Recruiter

Sourced and recruited for Sales, Research, and Technology roles. Collaborated closely with hiring managers and HR Generalists to develop recruiting profiles, sourcing strategies and offer packages.

1/12-4/12 FIBA Technologies, Millbury, MA

Leading Global provider of Gas Containment Equipment

Senior Contract Recruiter

Developed a recruiting program for the R&D and Manufacturing groups. Performed worldwide sourcing, resume screening and pre-selection for interviews. Consulted with hiring managers on job analysis and selection criteria. Implemented a web based ATS (Newton).

1/09-11/11 Autopart International, Norton, MA

Leading Automotive Afrrxz z nz termarket Distributor

Recruiting Manager

Charged with structuring and implementing a corporate-wide recruiting function that included sourcing and staffing for IT, Finance, Sales, Operations etc. Also responsible for all new store hiring initiatives in 13 states. Sourced and hired all store sales and operations staff from District Managers to Outside Sales Reps. Initiated social media recruiting initiative. Introduced DDI Targeted Selection behavioral interviewing. Corporate lead on ADP Virtual Edge Applicant Tracking System implementation.

12/07-12/08 Yankee Group Research, Boston, MA

Telecommunications Market Research Firm

Senior Contract Recruiter

Responsible for all staffing functions. Sourced and hired for the research, consulting, IT, finance, sales and marketing groups. Sourced and hired both domestically and internationally. Sourced and hired up to SVP level.

6/04- 12/07 Citizens Financial Group, Providence, RI

Sixth largest bank holding company in the U.S.

Assistant Vice President, Senior Sourcing Specialist, Senior Corporate Recruiter and Team Lead

Responsible for all staffing functions for the investments group (CCO Investment Services Corp), Trust, IT, audit, risk management, compliance, consumer finance, and small business banking. Developed formal recruiting plans, managed implementation of these plans, and adjusted them accordingly. Supervised staff of 5 retail recruiters, 4 contract recruiters, and 3 assistants. Managed a personal requisition load of 30-80 openings, and a group requisition load of 150-350 openings. Senior member of newly created Sourcing Team.

6/02-11/02 NCS Pearson, Arlington, VA

Primary Contractor to the TSA, Dept. of Homeland Security

National Contract Staffing Specialist

Part of a team responsible for hiring over 75,000 Federal Transportation Security Screeners for the Federalization of security at 429 domestic airports. Reviewed and analyzed resumes for all top level management positions. Involved in all aspects of assessment and interviewing of screener candidates as well as finalizing offers.

1/01-11/01 MCK Communications, Needham, MA

Manufacturer of Telecommunications Equipment and Software

Senior Contract Recruiter

Developed staffing strategies for a startup’s research and development group. Created and implemented processes and procedures for efficient performance of the staffing function. Developed an Internet and a college recruitment program. Set up staffing processes to track costs, candidate sources, hiring managers, interviews, disposition, and speed of processing. Sourced both domestically and internationally. Conducted outplacement consultations with displaced employees.

12/99-1/01 Analog Devices, Norwood, MA

Leading Integrated Circuit Manufacturer

Senior Contract Recruiter, DSP Division

Initiated worldwide sourcing, resume screening and pre-selection for engineering R&D positions for a major division. Heavy involvement with college recruitment efforts. Developed media campaigns. Consulted with hiring managers on selection criteria, interviewing tactics and compensation issues. Supervised a recruiter and a recruiting assistant. Worked with IT staff on computer system issues related to staffing and helped to assess and implement a new Applicant Tracking System.

12/97-11/99 Opus Telecom, Framingham, MA

Computer Telephony Software Development Company

Staffing Manager

Developed staffing and retention strategies. Worked closely with HR Manager on creating a company-wide compensation structure. Created and implemented processes and procedures for efficient performance of the staffing function. Developed an Internet recruiting program. Set up a system to track costs, candidate sources, hiring managers, interviews, disposition, and speed of processing. Trained and managed a junior recruiter and HR assistant. Developed and implemented an outplacement program during a downsizing of the staff.

6/97-11/97 Brother International, Memphis, TN

Leading Computer Peripheral Manufacturer

Contract Recruiter

Developed a recruiting program for the R&D and Manufacturing groups. Performed worldwide sourcing, resume screening and pre-selection for interviews. Consulted with hiring managers on job analysis and selection criteria. Worked primarily offsite. Supervised a recruiting assistant.

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