Social Media Customer Service
Resume:
John Scaravella
Matawan, NJ *****
*******@*********.***
Seeking a Marketing position in a fast-paced organization where my excellent communication and social media management will be utilized to help a company achieve its goals. Proficient in Microsoft Office
Phone Etiquette
Detail Oriented
Organization Skills
Customer Service
Excellent Writing Skills
Problem Solver Presentation Skills
Marketing Creativity
Time Management Skills Social Media Management
Proficient in Technology Advertising
Social Media Skills Teamwork
Communication Skills Strong Work Ethic
Work Experience
Marketing Manager
Joe The Roofer-Freehold, NJ
November 2022 to Present
Worked as a Marketing Manager for a local small business. My duties included but were not limited to taking photos of finished jobs, posting reviews and photos of finished jobs on Facebook, Twitter, or Instagram, connecting with clients over the phone, and through social media, help schedule appointments while searching for new prospects, and delivering customer service to existing and potential clients.
Marketing Coordinator
Chick-fil-A-Union, NJ
January 2022 to November 2022
Delivered exceptional customer service while doing marketing for the store. My duties included but were not limited to, managing the store social media, hang promotional posters, represent the store at community outreach events, and contributing creative thoughts for posts on the social media websites. Produce Clerk
ShopRite
August 2018 to November 2021
Provided exceptional customer service while handling my daily duties as a produce clerk working for ShopRite. Such as, organizing merchandise, collaborating with other team members and management to complete tasks, motivated other teammates, and helped manage and assist with teammates in other departments while developing my communication, management, and problem-solving skills. Education
Bachelor of Science in Marketing
Rutgers
2019 to 2021
Associate's degree in Business
Brookdale Community College
September 2017 to December 2019
Skills
• Proficient in Microsoft Office
Phone Etiquette
Detail Oriented
Customer Service
Problem Solver Presentation Skills
Marketing Creativity
Time Management Skills Social Media Management
Proficient in Technology Advertising
Communication Skills Strong Work Ethic
• Direct marketing
• Client services
• Customer service
• Social media marketing
• Social media management
• Communication skills
• Organizational skills
• Adobe Photoshop
• Microsoft Outlook
• Project management
• B2B
• Adobe Creative Suite
• Microsoft Powerpoint
• Food industry
• Marketing
• Content creation
• Presentation skills
• SEO
• Analysis skills
• Google Analytics
• Leadership
• Email marketing
• Digital marketing
Contact this candidate