Customer Service Truck Driver
Resume:
Rodney N. Derrick
Frisco, TX 75034
**************@*****.***
Objectives
Always maintain professionalism, quarterly training for all new team leaders, and directors within each department that I oversee. Medical Billing, CSR Supervisor Monthly reporting, licensing specialist, accounts receivable, account payables yearly budgeting, purchasing, payroll, time management, Marketing. A positive attitude, Trainer, troubleshoot computer issues, ran weekly and monthly reports prioritization, customer service, accountability, honesty, patience, focus driven, conceptual skills, Fork Truck Driver,Human or Interpersonal management skills, proficient in MS office products, People Soft Genesys, AWS, 10 key by touch, AS400, Oracle, Remove contents from envelopes/packages Identify and process system rejects Assemble documents in proper order Review source document Key data into pre-formatted fields Proofread, identify and correct errors to ensure accuracy Scan documents and adjust color, brightness, and size Scan barcode on file jackets to update file movement within system Meet contract performance requirements and acceptable quality levels for assigned tasks to achieve contract compliance, Perform General Clerk duties in mail room and file room as workload requirements dictate, Perform other tasks/duties as assigned, Fraud investigator responsible for overseeing and monitoring all types of fraud. Coordinate and oversee all warehouse logistics. Supervise and direct warehouse staff; put worker safety as a top priority. Track and account for all incoming and outgoing products, Confirm proper and timely delivery of products, Perform various inventory counts; order supplies and goods as needed, Maintain warehouse and machinery, ensuring equipment is serviced when needed and a clean and tidy workspace is kept at all times, Maintain shipping documentation, manifests, and receipts; enter relevant data in reports as needed, Ensure that shipment materials match packing lists before dispatching orders, Ensure proper transport, packaging, and placement of products, Motivate and lead warehouse staff to effectively carry out given tasks, Abide by and enforce facility rules and state laws and regulations, Improve warehouse work processes through strategic planning in order to create a more efficient fulfillment system, Responsible for all aspects of warehousing in the Receiving, Shipping, Scheduling trucks, and allocating appropriate staffing to different tasks based on workload. Responsible for processing shipments and receiving in the system. Processing returns and splitting of orders. Scheduling containers with trucking companies, Assist the Warehouse Manager with any given tasks. Project manager, Sales
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PROFESSIONAL Experience focused driven, team player with a verifiable record of accomplishments spanning over 38 years. Customer Service, I am solution focused, with experience in accounts receivables, pastoral, conference manager, marketing senior ministry, mail clerk, payables, lock box, treasury, cash applications, customer service, manager, call center, commercial trucking liability underwriting Assistant, 8 years forklift driver, bus driver, class A cdl. dot medical card, 6 months semi-truck driver, 15years straight truck driver, 3 years dump truck, 2 years garbage truck, training instructor and succeed getting the job done, bringing a widespread of over 20 years management experience in the following areas of: Trainer, Logistics warehousing, People soft, receiving clerk, 5 years warehouse manager, Complicit officer Sarbanes Oxley compliance for Verizon, Fraud investigator responsible for overseeing and monitoring all types of fraud. Project manager, Salesforce Software. Ran MVRs, credentialing and onboarding networks -Conducting outreaches to confirm accuracy of data and documenting that data -Identifying what's missing and follow ups, beginning processing of applications, working on primary source verifications -Ensuring system is accurate
November 2023- Present
Unemployed
December 2023-May 2024
Team Derrick Enterprises LLC,
Owner Operator
Verified license and permits
Verify registration and safety certificates and documentation within the requirements of each state.
Training drivers of the regulations of dot requirements
Pre and Post Vehicle checks.
Accounts Receivable and Payables
UPS Airport – Airport Management DFW Hub- November 2023-December 2023- 1683- W. 19th Dallas, TX 75261 – 888-***-****
Load and unload cargo from Jets that came in.
Work in sorting.
Electronic Scanning
Entered information into a computer system.
Seasonal Employment
Unemployment -July 2023- November 2023
Envoy Air April 2023-July2023 -Fleet Agent – 4301 Regent Blvd, Irving, TX 75063 – 972-***-****
Loaded and unloaded aircraft.
Drove tug delivered to baggage belts
Marshalling Jets into gate
Wing Walker
Push Back Operation
Checked aircraft for damage.
Paperwork input into computer
Schneider –May 2023 – April 2023 -1211 East Pleasant Run Road, Wilmer, TX 75172
Tractor Trailer Driver CDL Class A
Drop and Hook
Hauled Rail Container
Regional Route
Electronic Logs
Regional
Power Loads
Team Derrick Enterprises Semi Truck Driver Owner Operator -July 2023-May2023 – 4545 Mission Ave Frisco, TX 75034 - 214-***-****
Drop and Hook
Electronic Logs
Power Loads
J.H. Walker Trucking - February 2022 –July 2022 – 11404 Hempstead, TX 77092 – 713-***-****
Semi/ Straight Truck Driver-Flatbed
Load truck by bills
Unload at receivers
Electronic logs
Strap load and make sure it is secured.
Drove Flatbed and Box Straight Trucks with lift.
Customer Service
Call Clients
Team Derrick Enterprises, LLC – August 2021 – February 2022 Semi Truck Driver – 7749 Hazelnut Drive, Frisco, TX 75034 -214-***-****
Drop and Hook
Electronic Logs
Power Loads
Activus Connect – 7512 Dr Phillips Blvd, Orlando, FL 32819 - 407-***-**** (March 2021 –August 2021) 40 Hours per week.
Customer Service Rep
Handle State Unemployment Calls, Research
Answer Questions
Help them to resolve any problems that they may have.
Data Entry
Research
Remote work from home
Submitted Reports
Unemployed – August 2020 – March 2021
Pam Transport- May 2020 – August 2020 – 297 West Henri de Tonti Blvd, Tontitown, AR 72770 – 800-***-****
Semi Truck Driver
(Over 40 Hours per week)
Class A CDL
Drop and hook
OTR
Van
Tanker Endorsement
Prime Inc – 2740 N. Mayfair Ave, Springfield, MO 65803 – 417-***-****
Semi Truck Driver
(Over 40 hours per week) December 2019 – May 2020
Class A CDL
Drop and hook
OTR
Flatbed/Reefer Unit
Tanker Endorsement
Unemployed- 06/2018 – 12/2019
The Potter’s House Church –6777 West Kiest Blvd, Dallas, TX 75236. 214-***-**** 40-50 hours per week May 2006 – June 2018
Title: Associate Pastor/Department Manager
Prison – Local and Federal
Deacons Department
Seniors – Events, Health & Wellness
International Translation Department
Ushers and Greeters – Department
Intercessory Prayer
P.O. approval
Prepare Yearly budget
Submitted Monthly Reports
Submitted Request To pay vendors
Market the senior’s ministry
Conference manager
Customer Service Manager
Trainer
Purchasing
Hiring
Project manager
Verizon Directories – 5601 Executive Dr, Irving, TX 75038 – 40 hours per week February 2001 – May 2006
Title: Treasury Clerk
Performs clerical daily maintenance
Treasure balance controls
Sent refunds for over Payments
Reconciliation
Preparation and distribution of reports
oResponsible for Treasury Department Sarbanes/Oxley report as well as cross check and report to VP.
Lock Box
Customer Service
Mailed Refund checks
Data Entry by batch
Invoicing and collection
Other transactions affecting treasury daily operations
Worked in VBS System Verizon Business System
Data Entry 10 Key by touch
Fundamental of SOX knowledge
Fraud investigator responsible for overseeing and monitoring all types of fraud.
The Associates Financial - 250 E John W Carpenter Fwy, Irving, TX 75062– 40 hours per week January 1998 – February 2001
Title: Commercial Trucking Liability Underwriter Clerk
Answer calls in que from agents
Did licensing protocol
Research
Contacted agencies concerning expiration of Location State
Requirements
Talked with agent to verify coverage of customer
Reconciliation
Preparation and distribution of reports
Computer data entry, Data Entry 10 Key by touch
Customer Service
Ran Credit Chrcks
Verified payment was made for policy to be printed
Printed and mailed policies
Gave approvals for policy to be renewal and activated
Ran MVRs
Education
Rock Island Senior High School, Rock Island, IL – Diploma:
Mental Health First Aide USA. Certificate of completion
Doctor Degree in Divinity.
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