Customer Service Industrial Equipment
Resume:
Nicholas Russell
Tilton, IL *****
************@*****.***
Highly skilled and versatile automotive and industrial technician with over 7 years of experience in customer service and mechanical maintenance. Expertise in automotive diagnostics, heavy machinery operation, and industrial equipment repair. Proven ability to handle customer accounts and deposits with precision.
Reliable, dependable, and equipped with strong social and communication skills. Extensive hands-on experience with tools, tire changes, oil changes, brakes, hydraulics, transmission, suspension diagnostics, and alignment.
Work Experience
Maintenance Worker
Terry’s Sanitation-Danville, IL
Present
· Perform pipe laying, gutter and sewer drain cleaning, well digging, and related maintenance tasks.
· Operate and maintain heavy machinery and ensure proper installation of infrastructure. Auto Specialist & Tire Technician
Auto-Wares-Danville, IL
April 2019 to February 2024
· Maintained high-performance and maintenance parts for various automobiles, ensuring optimal vehicle performance.
· Performed comprehensive automotive services, including tire installation, oil changes, brake repairs, and diagnostics.
· Managed inventory, stocked warehouse items, and provided customer service for automotive needs. Mechanic
Car-X Tire & Auto-Danville, IL
February 2017 to April 2019
· Conducted a wide range of automotive repairs, including engine swaps, transmission alignments, and suspension work.
· Repaired and maintained industrial equipment and heavy machinery, ensuring minimal downtime and operational efficiency.
Heat Treat Operator
ThyssenKrupp Crankshaft-Danville, IL
August 2015 to January 2017
· Oversaw the heat treatment process of crankshafts, ensuring proper specifications using advanced tools and indicators.
Part Puller
Bill Smith Auto Parts-Danville, IL
May 2013 to June 2015
· Extracted and inspected auto parts for resale, ensuring quality and functionality. Assembly Line Worker & Operator/Laborer
Masterguard & Trillium-Danville, IL
August 2011 to February 2013
· Worked on production lines and assembly for GMC trucks, handling various positions and ensuring quality control.
· Operated machinery, stacked products, inspected feed, and managed material handling to designated areas.
Education
Associate in Automotive Technology
Danville Area Community College - Danville, IL
January 2008 to December 2012
High School Diploma
Georgetown Ridgefarm High School - Georgetown, IL
January 2006 to December 2010
Skills
• Automotive Diagnostics & Repair
• Heavy Machinery Operation
• Industrial Equipment Maintenance
• Customer Service & Account Management
• Hydraulics & Electrical Systems
• Forklift & Pallet Jack Operation
• Leadership & Team Collaboration
• Time Management & Organizational Skills
• Microsoft Office Suite (Word, Excel, PowerPoint) Certifications and Licenses
Hazmat Endorsement
Forklift Certification
Driver's License
Non-CDL Class C
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