FRANK L. ROBINSON
Columbus, Ohio
****************@*****.***
linkedin.com/in/frankrobinson5
Career Summary
Enterprise Solution Architect for infrastructure with a robust background in Disaster Recovery for over 20 years across diverse industries, including banking, insurance, automotive, healthcare, and manufacturing. Advanced expertise in computing, data protection, disaster recovery, and virtualization, with a strong emphasis on modern storage and backup solutions. Expert in developing comprehensive, data-driven disaster recovery plans that reduce recovery time objectives by 40% and enhance business continuity.
Proven ability to lead and mentor cross-functional teams, drive strategic initiatives, and foster a culture of excellence. Successfully managed multimillion-dollar projects, improved operational efficiency by 30%, and received recognition for innovative designs and outstanding service in complex technical environments.
Core Qualifications
Enterprise Solution Architect: Skilled in assessing current IT environments and recommending strategic enhancements to improve efficiency and scalability. Experience creating detailed physical and logical technology models to support system design and implementation. TOGAF proficient.
Disaster Recovery: Proficient in developing and executing disaster recovery plans to ensure business continuity during system failures or data breaches.
Team Leadership: Proven ability to lead cross-functional teams to achieve project goals and deliver high-quality results.
ITSM Service Management: Experienced in configuring and managing ServiceNow platforms to streamline IT service management and automate workflows.
Project Management: Proficient in applying Scrum, Agile, and waterfall methodologies to manage projects and deliver iterative improvements.
Professional Experience
Sr. Disaster Recovery Specialist – NiSource / Indotronix March 2023 – March 2024
Developed and rolled out comprehensive disaster recovery strategies that reduced recovery time objectives (RTO) by 40% with a 100% (RPO).
Designed and executed disaster recovery plans to mitigate risks from natural and man-made disasters, ensuring data and system integrity.
Implemented new DR tools and practices, enhancing organizational resilience and compliance with industry standards.
Conducted DR tests and drills to validate recovery procedures and maintain data integrity.
Collaborated with IT departments to develop recovery strategies involving offsite colocation and cloud storage solutions, emphasizing Ransomware and disasters.
Secure implementation of policies and procedures for securing data, databases, and information systems.
Sr. Solution Architect for PowerProtect Cyber Recovery – Dell / EMC /Nasscomm Feb. 2022 March 2023
Dell PowerProtect Cyber Recovery with CyberSense Solution Architecture
Led the successful onboarding of multiple data environments, increasing operational efficiency by 30%.
Enhanced data protection strategies with advanced recovery techniques, improving overall data resilience.
Architected and deployed PowerProtect Cyber Recovery solutions, integrating servers, storage arrays, and backup services.
Provided expert guidance on data protection technologies, including NetWorker, Avamar, and Data Domain.
Facilitated secure networking and virtualization solutions, focusing on VMware and software-defined networking.
Lead Solution Architect for Backup & Storage – Dell / EMC /DXC October 2018 – January 2022
Successfully led a team of 12 senior architects supporting Fortune 100 clients globally, managing projects valued at over $700M across multiple international countries.
Implemented a standardized process and documentation system, enabling the team to complete 20-25 projects weekly and reducing completion times by 25%.
Received recognition for innovative designs that significantly improved client data management and backup efficiency.
Designed and implemented storage and backup solutions for global clients, adhering to best practices and TOGAF methodologies.
Managed multimillion-dollar projects, including cross-site replications and compliance with international data laws.
Sr. Technical Specialist-Backup & Storage / BOE Admin – OhioHealth June 2018 – September 2018
Successfully managed complex backup environments, enhancing data protection for critical healthcare systems.
Received the Hospital President's Highest Excellence Award for outstanding service.
Administered backup and storage solutions for over 4,000 VMs and 500 physical servers, supporting multiple healthcare facilities.
Developed and maintained disaster recovery strategies, ensuring minimal downtime and data loss.
Solution Architect – Virtual Instruments September 2015 – February 2018
Delivered high-impact performance insights that led to a 20% improvement in system efficiency and resource utilization.
Provided pre-sales and post-sales support for performance management solutions, focusing on application, compute virtualization, storage arrays, and storage area networks.
Developed performance management strategies using the Virtual Wisdom Platform, optimizing capacity and health.
Specialist, Infrastructure Engineering, Solutions Engineer. - HP Residency Feb. 2014 – Sept. 2015
Led a successful Nationwide project, integrating over 1,200 independent agents country nationwide.
Successfully overhauled a major infrastructure, significantly enhancing system scalability and performance.
Engineered solutions for Nationwide Insurance's infrastructure, including mobile, network, storage, backup, data replication, cloud-based, and application-based systems.
Delivered enterprise mobility and cloud strategies, incorporating API strategies and backend services.
Technical Lead Sr. SAN Storage & Backup Architect – NEC July 2013 – February 2014
Improved storage management processes, achieving a 15% reduction in operational costs.
Managed the full lifecycle of storage infrastructure, including planning, design, and optimization.
Consulted on backup and disaster recovery solutions, ensuring alignment with business needs and technology advancements.
Senior SAN & Storage Solutions Architect – EMC August 2011 – March 2013
Played a crucial role in redesigning 45 domestic and international SAN & storage architecture, resulting in a 30% increase in system availability.
Provided global Level 3 SAN & storage support, focusing on EMC equipment and SAN & storage design architecture.
Led and optimization efforts, enhancing data center performance and reliability.
Senior Enterprise SAN & Storage Administrator – IBM / Artech January 2011 – August 2011
Coordinated nine accounts that achieved a 100% success rate in DR testing, consistently meeting RTO and RPO targets, and ensured all 27 managed accounts met their regulatory requirements, including cross-GEO region tests.
Improved disaster recovery processes, reducing recovery times and enhancing data protection for international clients.
Supported SAN and storage operations for international broker accounts, including migrations and disaster recovery solutions.
Implemented and tested DR strategies for critical financial systems.
Senior Enterprise SAN & Storage Administrator – IBM /TEKsystems January 2010 – January 2011
Supervised the successful replication of three global accounts using the sunset method for multiple international clients.
Successfully led a major data migration project, achieving zero downtime and high client satisfaction.
Managed SAN and storage solutions for Bank of America/Merrill Lynch, including data migrations and DR testing.
Provided comprehensive support for storage infrastructure, ensuring high availability and reliability.
Storage Architect / Designer – EMC/HDS / IBM Global Services 2008 – 2009
Senior SAN Administrator – EMC/HDS / IBM Global Services 2007 –2008
Senior Specialist - IT Infrastructure – Eaton Corporation 2006 –2007
Senior SAN/Storage Administrator – Nationwide Insurance 2003 –2006
Service Delivery Manager – IBM Global Services 2001 – 2002
UNIX System Team Lead – IBM Global Services 1999 – 2001
SAN Specialist for UNIX Systems – IBM Global Services 1998 – 1999
Teradata Manager & Database Administrator - BankOne 1995 –1998
Education
DeVry University, Columbus, Ohio
Bachelor of Science in Computer Information Systems for Business
Technical Skills
Hardware
EMC/Dell Avamar, Data Domain, DDBoost, Networker / AppSync / DocAve / 360Plus / Veeam / EMC Symmetrix / DMX, CLARiiON, DS8300, Cisco, Brocade, McDATA, Shark, FAStT, Hitachi VSP, HNAS, NetApp (Network Appliance), HP, Sun, Emulex, Qlogic, NCR, Storage Tech Stacker, XIV and PC
Languages
Korn Shell, AWK, C-Shell, CASE Tools, TSO/SPF, ROSCOE, JCL, CICS, Assembler
Databases
Teradata, SQL, DB2
Software
VirtualWisdom
VMWare VI3 (ESX 3.5, Virtual Center, VMWare Client, HA, DRS)
VMWare VSphere (ESX 4, HA, DRS, VCenter)
ServiceNow
Solaris 10
PowerProtect Data Manager, PowerProtect Data Domain
Citrix
NetApp OnCommand Insight (Onaro SANscreen)
HP-UX, AIX, Network Appliance, BTEQ, Querymen, Teradata, Fast Load, Multi-Load, ECC, Solution Enabler, TimeFinder, SRDF, Connectrix, Symmetrix, InfoMover, PowerPath, VERITAS NetBackup, Volume Manager, MicroFocus Cobol, Microsoft Office Suite, VISO
Unix
Network
FC, SAN, TCP/IP, FCIP, IPX/SPX, Ethernet, 10/100/1000base, XCOM, NetBEUI, DWDM
Training and Professional Development
Brocade Brocade Director
Cisco Cisco Director
Dell PowerProtect Cyber Recovery, Data Domain, Avamar, Index Engines CyberSense, Networker,
EMC ECC, Solution Enabler, TimeFinder, SRDF, Connectrix
HP-UX Performance & Tuning, System & Network Administration for Experienced, UNIX - System Administrator, Introduction to JAVA, Introduction to HTML
IBM DS8300, Shark, FAStT, Management Training, Leadership and Coaching
NCR Teradata Manager, Teradata Database Administration & programming, UNIX MP-RAS System Administration Concepts, UNIX MP-RAS Administrative Tool and Utilities, Fundamentals of UNIX System V Release 4, 3600 Administration Workstation, Operations, UNIX Shell Programming, Introduction to NCR Large Systems, Backup and Recovery
Bank One Management & Team Lead Training