CHRISTINA MONGOSA
SKILLS
• Manufacturing Processes
• Operations Management
• Kaizen Principles
• Machine Operation
• Health and safety
• Standard Operating Procedures
• 5S methodology
• Productivity Improvement
• Production Planning
• Waste Reduction
• Production Scheduling
• Continuous Improvement
CERTIFICATIONS
• Fork Truck Training - 2006-2023
First Aid and CPR, Red Cross - 2002
thru 2025
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Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve it's goals. WORK HISTORY
June 2023 - Current
Manufacturing Production Supervisor Wabash Castings Inc., Wabash, IN
August 2006 - July 2022
Remanufacturing Production Supervisor Progress Rail, Peru, IN February 2006 - August 2006
Production Worker Staffing Resources, Logansport, IN February 2004 - February 2006
Clerk Good Oil, Peru, IN
• Resolved issues quickly to maintain productivity goals.
• Established clear priorities and production quality standards. Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
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Evaluated team member performance regularly to identify and resolve productivity concerns.
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• Developed, recorded and produced production reports with Excel. Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
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Coordinated with other departments to maintain smooth and efficient product flow.
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• Supervised ongoing daily production phases.
Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
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Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
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Followed safety procedures and guidelines to maintain safe working environments.
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• Used equipment properly to avoid workplace hazards or injuries. Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
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• Resolved issues quickly to maintain productivity goals. Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
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• Interacted with customers by phone, or in-person to provide information. CONTACT
Peru, IN 46970
********@*****.***
April 2004 - November 2004
Kitchen Supervisor Miami Correctional Facility, Bunker Hill, IN July 2002 - March 2003
General Manager of Food Service Noble Romans Pizza, Logansport, IN May 1986 - June 2002
Restaurant Manager Hardee's Restaurant, Peru, IN
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
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Improved customer satisfaction by promptly answering inquiries and providing accurate information.
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• Oversaw offenders while they performed their kitchen duties
• Helped control food costs and manage inventory
Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
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Reduced food waste through better inventory management and portion control, leading to increased profitability.
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Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
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Increased customer satisfaction by implementing effective staff training and performance management programs.
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Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
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Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
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• Carefully interviewed, selected, trained, and supervised staff. Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
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Reconciled cash and credit card transactions to maintain accurate records.
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• Correctly calculated inventory and ordered appropriate supplies. EDUCATION
May 1986
High School Diploma
Peru High School, Peru, IN
May 1986
No Degree Office Education
Upper Wabash Vocational, Wabash, IN