Customer Service Relations
Resume:
Angela Deline Duncan
Bessemer, AL *****
*************************@***********.***
* ***. ******** ********* ********. 2 yr. experience in the Medicare Healthcare Insurance Industry. Enthusiastic Owner/Operator with 20 plus years of success in Restaurant Industry, Clothing Design & Sales, Home Decor, Yeti Tumbler and Shoe Design. Experience in customer service, customer relations and sales. Always eager to contribute to teamwork by thorough hard work and dedication. Paying attention to detail and excellent organizational skills; while maintaining a clear understanding of sales and business operations and training in customer relations, motivated to learn, grow and excel in the continued business within the insurance industry; while protecting the Clients personal information, ethically and responsibly.
Authorized to work in the US for any employer
Work Experience
Self Employed Owner/Operator
BLING BLANG & THINGS-Bessemer, AL
March 2017 to Present
This is a home-based business where I make and design rhinestone sneakers, T-shirts, yeti cups, home decor, homemade lip, gloss, and eco-friendly soy based candles. Licensed Insurance Agent
Clearlink-Utah Valley, UT
September 2021 to May 2023
Received Extensive Training in Medicare Enrollment & Sales. This ensured that eligible beneficiaries received the best healthcare plan; also sold different supplemental plans for retirees to include members of the healthcare field and Veterans of different military branches during the qualifying period. Amazon Fulfillment Associate
AMAZON-Bessemer, AL
May 2020 to June 2022
Stowing it involved placing up to 3000+ items per 10’hour shift; into robots after scanning barcodes in. Promoted to decant where after boxes are taken off the trucks; I worked to ensure that in a timely Manner, ensuring that items were placed in bins for stowing. Education
18 months in Human Services
George C Wallace State Community College-Hanceville - Cullman, AL August 2015 to March 2017
Associate's degree in AVIATION
Alabama Aviation College - Dothan, AL
September 1995 to May 1997
Certificate in Cosmetology
WALLACE DOTHAN - Dothan, AL
August 1990 to May 1992
Skills
• Customer service (10+ years)
• Sales (10+ years)
• Maintain Customer Relationship for future upgrades and referrals (1 year)
• Aircraft Maintenance
• Insurance Sales
• Account Management
• Mechanic Experience
• Quality Inspection
• Salesforce
• Quality Assurance
• Team management (10+ years)
• Teamwork/Collaboration (10+ years)
• Safety and Compliance (10+ years)
• Deadline Management (10+ years)
• Management
Certifications and Licenses
Insurance Producer License
Life & Health Insurance License
FEDERAL AVIATION ADMINISTRATION
September 1997 to Present
Federally licensed Aircraft mechanic specializing in Airframe & Power Plant. Aircraft Quality. Control Inspector on military and commercial aircraft.
Additional Information
References available upon request.
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