Customer Service Representative

laroylyndthaxton@Laroylyn yahoo.com Bagley, Thaxton MI 313-***-****/313-***-****

PROFESSIONAL SUMMARY

Professional Development, Managerial Skills, Inventory Skills, Warehouse Production, Technical Skills, Inbound Call Center, Excellent Customer Service Skills, and Retail Sales.

WORK HISTORY

Shop Clerk at Body

11/2017 - Current (7 years)

-Assisting Body Shop Manager with setting up appointments for customer to receive estimate or service for their collision vehicle. Answered telephone to assist customers, insurance agency with status of customer vehicles that are receiving repair on their vehicles. Merchandiser Clerk at Home Depot

01/2014 - 02/2015 (1 year)

Tore down and set up displays for vendors at the Metropolitan Detroit Area Home Depot Stores.

Customer Service Representative at Walmart

10/2013 - 01/2014 (4 months)

Worked as a customer service as a overnight stocker for Walmart in Troy, MI.

Sales Associate at Macys Retail Store

10/2012 - 01/2013 (5 months)

Assisted customer in ringing merchandise and answering questions regarding sales merchandise. Received perfect attendance coupon and recognition for not missing any days of work as a holiday help. Customer Service Representative at Temporary Service 01/2012 - 07/2012 (1 year)

Manpower Assisted financial companies with data entry tax returns for customers 2008-20012 returns.

Customer Service Agent at Randstad Staffing

10/2011 - 01/2012 (5 months)

Taking inbound calls to assist customer with status of their rebates for Proctor and Gamble and assisting customers placing orders for Neutrogena, Splenda and Trident. Contract employment for one year as a Customer Service Agent.

Front Desk Supervisor/Guest Agent at

09/2008 - 01/2009 (5 months)

Days Hotel in the Park Hazel Assisted in the front operations of the hotel, banquets and housekeeping. Assisted in the daily operations in checking in and out guests to the hotel. Also planned different events to boost sales revenue for the hotel.

EDUCATION

University of Maryland Eastern Shore

Graduated 1996

Hotel and Restaurant Mgt.

SKILLS

Computer Skills, Data Entry, 10 years

Retail Sales, 30 years

Customer Service Industry, 30 years

LANGUAGES

English, Fluent

SOCIAL NETWORKS

Facebook, https://**************@*****.***

Twitter, https debtherecruiter

Linkedin, https://www.linkedin.com/in/rosalie-mukendi-17 ABOUT ME

I served in the military

I have a drivers license

I have management experience : 10 years

I have a security clearance

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