Yolanda Marzett
Motivated and efficient Court Manager and Executive Assistant with extensive
experience in assisting Executives and Federal Judges and overseeing legal processes, managing court proceedings, and ensuring the smooth operation of judicial systems. Proven ability to handle complex cases, collaborate with legal professionals, and effectively communicate with executives judges, attorneys, and other court personnel. Seeking a challenging role to utilize my exceptional organizational and leadership skills in a dynamic and fast-paced environment. Eager to contribute my skills and passion to ensure efficient court operations and uphold justice.
Personal
Information
Address: 6600 Mckinney Ranch Pkwy, Apt 7302, McKinney 75070, United States Phone number: 816-***-**** Email address: *************@*****.*** Education
Work Experience
Claims Associate
State Farm Insurance
05/2024 – present RICHARDSON, UNITED STATES
Investigated and analyzed insurance claims to determine coverage and liability, resulting in accurate claim settlements.
Negotiated with policyholders, attorneys, and other parties to reach fair and equitable settlements.
Reviewed medical records, police reports, and other documentation to assess the extent of damages and injuries.
Managed a caseload of 50+ claims, ensuring timely processing and resolution while maintaining high levels of customer satisfaction. Courtroom Deputy
U S Bankruptcy Court of Eastern Texas
10/2020 – 04/2024 PLANO TEXAS, UNITED STATES
Managed courtroom deputies, overseeing their daily activities and ensuring compliance with court procedures and policies.
Coordinated and facilitated courtroom proceedings, including scheduling, docket management, and providing support to judges and attorneys. Supervised the security and safety of the courtroom environment, implementing emergency procedures and protocols as needed.
Conducted training sessions for courtroom deputies on courtroom protocol, legal updates, and security measures to enhance team performance and efficiency. Managed courtroom proceedings by swearing in witnesses, maintaining order, and safeguarding exhibits to ensure smooth operation of legal proceedings. Prepared and distributed court documents, including subpoenas, warrants, and orders, in a timely and accurate manner to facilitate judicial processes. Collaborated with judges, attorneys, and court personnel to coordinate scheduling and logistics for trials, hearings, and other court events. Enforced courtroom rules and regulations, including maintaining decorum and security, to uphold the integrity and impartiality of the judicial system. Retired after 28 years from the Federal Government April 2024 Work Experience
Court Operations Specialist
US District and Bankruptcy Court of Kansas
05/2004 – 10/2020 KANSAS CITY KANSAS, UNITED STATES Coordinated complex travel arrangements for executives, including booking flights, hotels, and ground transportation, resulting in seamless and efficient travel experiences.
Managed Federal calendars and schedules, prioritizing appointments and meetings to ensure optimal time management and productivity. Prepared detailed reports and presentations for executive meetings, synthesizing information from multiple sources to provide comprehensive and accurate data analysis.
Facilitated communication between executives and internal/external stakeholders, ensuring clear and timely exchange of information to support decision-making and project execution.
Managed daily court schedule, coordinating with judges, attorneys, and other court personnel to ensure timely and efficient operations. Conducted in-depth research and analysis on legal cases, assisting judges in making well-informed decisions.
Implemented new technology systems to streamline court processes, increasing efficiency and reducing administrative errors.
Collaborated with law enforcement agencies to facilitate the transfer of prisoners for court appearances, ensuring safety and security protocols were followed at all times.
Opened and Closed Bankruptcy, Criminal and Civil Cases. Processed Indictments and summons.
Executive Assistant to the Director
Housing Information Center
04/2001 – 05/2010 KANSAS CITY, MISSOURI, UNITED STATES Managed Director's calendar, scheduling appointments, meetings, and travel arrangements with efficiency and accuracy.
Coordinated and facilitated communications between Director and internal/external stakeholders, ensuring timely responses and follow-up. Conducted research, prepared reports, and compiled data to support Director in decision-making and strategic planning.
Streamlined office processes, implemented new systems, and trained staff on best practices to improve overall productivity and organization. Work Part-time for Director as Executive Assistant from May 2004-May 2010 Skills
– LANGUAGES (EXAMPLE)
English (example)
Native
– COMPUTER SKILLS (EXAMPLE)
MS paint (example)
Professional
Adobe Suite (example)
Professional
Calendar management
Professional
Meeting coordination
Professional
Strong communication
Professional
Proficient in Microsoft
Office
Professional
Legal research
Professional
Case management
Professional
Communication skills
Professional
Skills
Knowledge of legal
procedures
Professional
Analytical thinking
Professional
Negotiation skills
Professional
Attention to detail
Professional
Knowledge of insurance
policies
Limited
Education
Buisness
Park University
01/2015 – 05/2017 PARKVILLE, UNITED STATES