Customer Service/Administrative Assistant

Marion Henry-Rhodes

***************@*****.***

Address:

English Harbour, Antigua

Tel: 268-***-****

OBJECTIVE: Passionate and dedicated professional with 11 years of experience in administration and customer service. Seeking a challenging position in administration to leverage my skills and expertise, with a commitment to providing exceptional output and driving operational efficiency. Eager to contribute to the company’s goals and uphold its reputation for providing excellent care.

Summary of qualifications:

- Over 11 years of experience in administrative and support roles.

- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

- Excellent written and verbal communication skills.

- Strong organizational and time management abilities.

- Proven track record of meeting deadlines and managing priorities.

- Ability to work collaboratively in a team and independently when required.

- Exceptional attention to detail and problem-solving skills. QUALIFICATIONS:

• Oxford College (Online) 04/2020

Clinical Science Diploma, Level 3

• Ultimate Medical Academy – Clearwater, Florida 07/2018 Certified Nursing Assistant Medical Diploma

• Prince Andrew High School – St. Helena Island 09/1997 - 06/2004

• High School Diploma

• GCSE: English – Grade B, Speaking & Listening – Grade B, English Literature

– Grade C, Mathematics – Grade C, Music – Grade C,

• IGCSE: Combined Science – Grade C, Business Studies – Grade D, Geography – Grade D, Food & Nutrition – Grade D,

• GCE AS: Physics – Grade E, English Language – Grade C Marion Henry-Rhodes

***************@*****.***

Address:

English Harbour, Antigua

Tel: 268-***-****

EXPERIENCE:

Admin/Nursing Assistant 02/2014 - 09/2023

Beacon OHSS - US Air Force Base Clinic, Ascension Island

• Provided comprehensive administrative support to the management team.

• Managed administrative duties, including scheduling, timesheets, answering phones, typing correspondences, and data entry.

• Collaborated and communicated with a multi-disciplinary team to ensure efficient patient care delivery.

• Organized and maintained patient records, ensuring data confidentiality and compliance.

• Managed supplies, prepare orders, track, resolve, and restock inventory to promote optimal availability for patient care.

• Managed email correspondence and handled routine inquiries.

• Maintained clinic supplies and coordinated clinic equipment maintenance.

• Developed and maintained effective filing and record-keeping systems.

• Conducted patient vitals, vision tests, EKGs, audiometry and spirometry testing, and phlebotomy when necessary.

Cashier & Retail Assistant 05/2012 - 01/2014

Solomon & Co. Plc. - Ascension Island

• Provided exceptional customer service, handling customer inquiries with professionalism

• Managed cash transactions with accuracy, ensuring end-of-day reconciliation

• Maintained stock and organized store displays, enhancing store appeal

• Trained new employees on store policies and cashiering procedures Layout Artist/Webmaster 08/2004 - 03/2012

St. Helena News Media Services - St. Helena Island

• Designed and implemented visual layouts of the local newspaper, the St. Helena Herald.

• Developed page layouts using Adobe InDesign Software.

• Managed and maintained the company webpage, ensuring regular updates and newspaper subscriptions.

Marion Henry-Rhodes

***************@*****.***

Address:

English Harbour, Antigua

Tel: 268-***-****

QUALITIES:

• Adaptable

• Dependable

• Integrity

• Eager to learn

• Motivated

• Team Player

COMPUTER SKILLS: Microsoft Word, Microsoft Excel, Microsoft Publisher, Microsoft PowerPoint, and Adobe InDesign.

REFERENCES:

Rachel Mentzel Beth Turnbaugh

Vice President Remote Medical & Safety Former Colleague – Retired MLT Beacon OHSS Tel: 808-***-****

Tel: 907-***-**** Email: ***********@*****.***

Email: ********@**********.***

Shari Parkhill

Former Colleague - Retired

Tel: 352-***-****

Email: ********@*****.***

Contact this candidate