Human Resources Resource
Resume:
CAREER PROFILE
A committed young lady who is highly organised, detail-oriented, standard
driven, trustworthy and hard-working team player. Grace Munanga acquired a Bachelor of Science Human Resource Management Honours Degree at Midlands State University. In her previous role as an HR Clerk at Zimbabwe United Passengers Company she was responsible for clerical and administrative support to Human Resources department where she gained organizational skills such as time management, communicating clearly, concisely and effectively, ensuring confidentiality of information and effectively planning. Her work experience as a Human Resources Intern at Ministry of Primary and Secondary Education have equipped her with the background of good report writing skills and ability to work under pressure, as well as a natural talent for creativity. Grace is always eager to bring out positive results to the institution. By virtue of the technical and administrative skills, exposure, and experience she attained she can contribute strategically to the overall performance of the Institution. PROFESSIONAL EXPERIENCE
Zimbabwe United Passenger Company, Bulawayo, Zimbabwe Human Resources Clerk: January 2020 to December 2022 Responsible for the full employee life cycle from recruitment, induction to exit, also responsible for providing full proactive administrative support to the HR Managers and Officers as well as the whole company. Also involved in the day to day running of the HR Office where duties below were performed:
• Supported employee resourcing function through handling background processes like staff requisitions, advertisement, applicant tracking, shortlisting, scheduling interviews, profiling.
• Assisted in recruitment and selection.
• Opened files for new hires ensuring that all the documents are filed as per checklist.
• Coordinated new hire orientation.
• Updated HR systems and databases whilst ensuring data integrity on all HRMIS platforms.
• Collated time sheets.
• Compiled leave management data using Statistical Packages for Social Sciences.
• Monitored short and long term employment contracts and facilitated renewals on time.
• Assisted with payroll inputs as well as attending to salary related queries from both employees and Salaries Bureau.
• Coordinated learning and development activities, workshops and employee development initiatives.
• Managed performance appraisal systems.
• Closed files for terminated employees.
PERSONAL DETAILS
Cell: 077*******
Email:
****************@*****.***
Address: 1762/1 Mkoba 14,
Gweru, Zimbabwe
I.D #: 77 – 077467 E 27
Sex: Female
Languages: English and Shona
PROFESSIONAL SKILLS
Adaptable
Attention to detail
Administrative Support
Planning skills
Organisational Skills
Emotional Intelligence
Effective communication and
listening
Decision-making
Computer skills
Conflict Resolution and employee
relations
Confidentiality
Team building
SOFTWARE PACKAGES
Statistical Packages for Social
Sciences (SPSS)
Excel, Microsoft Word, Powerpoint
and Outlook
Human Resource Information
Systems (HRIS)
CURRICULUM VITAE: GRACE MUNANGA
Collected input for HR reports and prepared HR monthly, quarterly, and annual reports.
Filed electronic and hard copy documents.
Ensured that documents are correctly filed.
Handled general administrative HR-related queries from employees and management.
Worked in conjunction with supervisor in ensuring that the company policies and procedures are in compliance with current laws and regulations.
Ministry of Primary and Secondary Education, Midlands Provincial Offices in Gweru, Zimbabwe
Human Resources Intern: January 2015 – December 2015
• Filled vouchers for sick employees.
• Provided secretarial services during interviews and meetings.
• Kept routine, policy and files in confidential manner.
• Assisted in creating presentation materials and interpreting the company’s data.
• Distributed company policies in digital formats or hard copies.
• Retrieved information from other departments.
• Ensured forms are submitted on time before deadlines.
• Maintained accurate and update employee records, including personal information, job titles, benefits, and leave balances.
• Assisted in ensuring accuracy and timely processing of various HR tasks.
• Answered phone calls.
• Assisted in other human resources- related projects and facets. ACADEMIC QUALIFICATIONS
• Bachelor of Science Human Resource Management Honours Degree
(2016), Midlands State University, Zimbabwe (MSU).
• Advanced Level (2012), Hama High School with 3 passes.
• Ordinary Level (2010), Hama High School with 8 passes including Maths English and Science.
REFERENCES
Mr M Dhege (Depot Manager)
Zimbabwe United Passenger Company
Kelvin Depot, Bulawayo
071*-***-***, ********@*****.***
Mrs M Hwande (HR Officer)
Ministry of Primary and Secondary Education
New Government Complex 10th Street
PERSONAL ATTRIBUTES
Reliable and punctual
Open to new ideas and willing to
learn
Good administrative skills
Time management
Able to work collaboratively in a
team
Able to pick up new skills and
knowledge quickly
Effective communicator
Professional
Doesn’t need much supervision or
direction
Proactive
Dr M Mahapa (Chairperson)
Human Resources Department)
Midlands State University
*******@*****.***.**.**
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