Social Media Customer Service

DAVID ASH

************@*****.*** 704-***-**** Charlotte, NC 28212

PROFESSIONAL SUMMARY

Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment. Results-focused Automotive Sales Consultant adept at selling vehicles of all types to customers from all backgrounds. Proficient in leveraging current market, customer and social media trends to capitalize on sales opportunities. Persuasive communicator and creative problem-solver.

SKILLS

Exceeding Customer Expectations

Adaptable and Flexible

Engaging with Diverse Customers

Meeting Sales Goals

Customer Service

Team Cooperation

Honest and Ethical

WORK HISTORY

Sales Associate Modern Hyundai Of Concord - Concord, NC 08/2021 - CURRENT

Greeted customers and helped with product questions, selections and purchases.

Provided accurate information about promotions, customer programs and products, helping drive high customer retention.

Answered questions about store policies and addressed customer concerns.

Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Informed customers of current store promotions to encourage additional sales purchases.

Increased sales and customer satisfaction through personalized servicing.

Sales Associate Land Rover Charlotte - Charlotte, NC 04/2016 - 08/2021

Increased sales and customer satisfaction through personalized servicing.

Informed customers of current store promotions to encourage additional sales purchases.

Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Greeted customers and helped with product questions, selections and purchases.

Provided accurate information about promotions, customer programs and products, helping drive high customer retention.

Sales Associate Modern Hyundai Of Concord - Concord, NC 02/2010 - 04/2016

Helped customers complete purchases, locate items and join reward programs.

Increased sales and customer satisfaction through personalized servicing.

Informed customers of current store promotions to encourage additional sales purchases.

Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Greeted customers and helped with product questions, selections and purchases.

Provided accurate information about promotions, customer programs and products, helping drive high customer retention.

EDUCATION

MATC, Madison WI 06/1993

High School Diploma

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