Account Manager Customer Service
Resume:
ANJALIBEN PATEL
803-***-**** **************@*****.*** Bay city, TX 77414
Proven record of success as an Account Manager, with a strong track record of achieving sales goals and building lasting customer relationships. Highly organized and attentive to detail when managing accounts and delivering customer service.
career objective
skills
• Regional Accounts • Time Management
• Account Verification • Order Management
• Product and Service Sales • Account Management
• Revenue Retention • Payment Collecting
• Cost Reviewing • Staff Management
• Accounts Payable and Accounts Receivable • Statement Billings
• Weekly Payroll • Client Relations
• Sales Reporting • Quickbook knowledge
experience
ACCOUNT MANAGER
C L Bohannon CPA PLLC, Houston, TX
Feb 2022 - Present
Monitored and reported on key
performance indicators to ensure
efficient operations.
•
Identified up-sell, cross-sell, and renewal
opportunities to improve customer
satisfaction and increase profits.
•
Negotiated contract terms with
customers and stakeholders and closed
agreements to increase revenue.
•
Utilized problem-solving skills when
dealing with difficult customers.
•
Mar 2012
BACHELOR OF COMMERCE ( B .COM)
IN ACCOUNTING AND BUSINESS
ADMINISTRATION
VNSGU,
Surat, Gujarat
education
ACCOUNT MANAGER
Reviewed account activity reports to
identify opportunities to increase sales
or retain existing customers.
•
• Reconciliation of 40+ accounts.
• Payroll
• EFTPS, Sales Tax, Bookkeeping.
ACCOUNT MANAGER, ASSISTANT HOTEL
MANAGER
Boss Hospitality, Houston, TX
Mar 2014 - Present
• Payroll
Managed multiple accounts
simultaneously while meeting deadlines.
•
Resolved customer complaints in a
timely manner.
•
Reviewed account activity reports to
identify opportunities to increase sales
or retain existing customers.
•
Updated client information, contract
changes and product prices in company
databases.
•
Utilized problem-solving skills when
dealing with difficult customers.
•
certifications
• Telly 9.0
ENGLISH
Fluent
GUJARATI
Native
HINDI
Bilingual
languages
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