Customer Service Product Line
Resume:
Claire Jordan
Birmingham, AL ***16
828-***-**** - *******************@*******.***
Experience
Claire Jordan Designs - Vestavia Hills, AL
Owner/Designer/Artist
January 2010 to Present
Founded greeting card, print design and children’s apparel business.
Created a product line and brand, iterating and growing customer base.
Oversaw all aspects of business including design, e-commerce, marketing, production, logistics, customer service, and product development.
Grew wholesale business to over 500+ stores in the USA, UK, and Canada.
Sold over 5,000 children's masks during the pandemic.
Used software and hand-rendering to design products.
The Pink Tulip - Homewood, AL
Key Holder
February 2023 to September 2023
Performed daily opening and closing procedures such as counting the cash drawer, balancing receipts, and reconciling discrepancies.
Assisted customers with product selection, price checks, returns and exchanges, and special orders.
Executed opening, closing and register functions to meet business requirements.
Swaddle - Homewood, AL
Sales Associate
March 2020 to March 2021
Greeted customers and provided assistance in a friendly and professional manner.
Opened and closed cash registers, balanced cash drawers, and made deposits.
Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers.
Gallery of the Mountains : Omni Grove Park Inn - Asheville, NC
Sales and Wholesaler
September 2016 to August 2017
Sales clerk for fine art and crafts gallery located in the Omni Grove Park Inn
Worked with customers in an intimate atmosphere and educated them on the 100+ local artisans
Checked out customers, restocked, and organized boutique.
Denkmann Interests, LLC - Brandon, MS
Receptionist
April 2009 to August 2012
Answered visitors' inquiries about company and its services
Directed visitors to their destination
Handed out mail and answered incoming calls
Maintained office and handled the ordering of all office supplies.
Education
Bachelor of Business Administration : 2012
Mississippi College - Clinton, MS
Skills
MS Excel
MS Word
MS Outlook
MS PowerPoint
QuickBooks
Squarespace
Adobe Photoshop Elements
Social Media Management
Website, Portfolio and Profiles
www.clairejordandesigns.com
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