Customer Service Medical Staff

Karianys N Cheverez Diaz

**** ****** **** **** *** 306 Duncan SC 29334 330-***-**** ****************@*****.***

Profile

Experienced customer service professional with 5+ years of experience delivering compassionate care to elderly, family members, and medical staff. Being bilingual, I can help communicate between Spanish and English speaking. I have a strong history of building positive relationships with clients and their families.

Experience

ALWAYS CARING HOME CENTER JANUARY 2024 – PRESENT

·Highly empathetic client relationships and earned reputation for exceeding service standard goals

·Responded to customer requests, and offering excellent support and tailored recommendations to address needs

·Documented aid to client interactions

·Having the ability to have strong communication skills between clients and their family members via in person, email, or and over the phone

HEAVEN AT HOME HEALTHCARE, LLC AUGUST 2019 – DECEMBER 2023

·Giving empathetic care to 3+ patients per week

·Supporting clients with activities in their daily living

·Having the ability to have strong communication skills between clients and their family members via in person, email, or and over the phone

·Improving patients quality of life by providing a friendly companionship

·Transporting patients to appointments

·Planning engaging activities based on the patients care level

Skills & Abilities

·

·Customer Satisfaction

·Excellent interpersonal and communication skills

·Task and time management

·Communications

·Attention to detail

Languages

·Spanish

·English

Education

PROPER ACADEMY HIGH SCHOOL DIPLOMA MAY 2017

Contact this candidate