Customer Service, Account Management, Equipment experience, Leadership
Resume:
David McLaughlin
Management, Teaching and Customer Service
Columbus, OH 43230
**********************@***********.***
Eighteen years in parking management including staffing and account management. Twenty years in university coaching and teaching with proven performance record, ability to work with individuals with various backgrounds and levels in a professional and tactful manner, and organizational skills with an emphasis on details.
Authorized to work in the US for any employer
Work Experience
Special Services Associate
The Home Depot - Columbus, OH
November 2020 to Present
All things customer service including sales, delivery, operations, inventory. ASSOCIATE MANAGER
TOWNE PARK
May 2019 to 2020
Day to Day management of airport Taxi Services - John Glenn International Airport PARKING COORDINATOR
GREATER COLUMBUS CONVENTION CENTER
2010 to 2019
• Day to day operations of multiple parking facilities - multiple employees
• Involved with new facility development - RFP's and construction SENIOR MANAGER
STANDARD PARKING CORPORATION - Columbus, OH
2006 to 2010
Daily operations of multiple facilities with multiple employees with a staff of 40. Budgeting, P&L, Power Point presentations.
FACILITY MANAGER
CENTRAL PARKING SYSTEMS
2003 to 2006
• Parking and property manager at COSI Columbus and other location experience
• Daily and monthly parking with a staff of 20
• Responsible for event parking - property landscape and maintenance at COSI and Veteran's Memorial ASSISTANT FOOTBALL COACH/HEAD MEN'S GOLF COACH/INSTRUCTOR IN PHYSICAL EDUCATION
OTTERBEIN UNIVERSITY
1989 to 2003
Teaching, coaching and recruiting
ASSISTANT FOOTBALL COACH
MANCHESTER UNIVERSITY
1988 to 1989
Teaching, coaching and recruiting
GRADUATE ASSISTANT FOOTBALL COACH
MICHIGAN STATE UNIVERSITY
1986 to 1988
• Attained graduate degree
• Football Coaching in Big Ten
Education
M.A. in Physical Education / Exercise Science
MICHIGAN STATE UNIVERSITY - Lansing, MI
March 1986 to January 1989
B.A. in Health and Physical Education
UNIVERSITY OF MOUNT UNION
1983
Skills
• OPERATIONS
• TIME MANAGEMENT
• COACHING
• TEACHING
• PAYROLL
• Customer Service Skills
• Marketing
• Organizational Skills
• Inventory Management
• Microsoft Word
• training
• Word
• Customer Service
• Driving
• Delivery Driver Experience
• Physical Education
• Sports Coaching
• Classroom Management
• Facilities Management
• Leadership
• Supervising Experience
• Personal Training
• Recruiting
• Property Management
• Event Planning
• Shuttle driving
• Account management
• Tutoring
• Program Development
• Presentation Skills
• Groundskeeping
• Microsoft Excel
• Management
• Budgeting
• Employee orientation
• Training & development
• Financial acumen
• Hospitality
Awards
Athletic Hall of Fame
October 2000
Inducted for Football - Mount Union College
Multiple NCAA Coach of the Year Awards
Athletic Hall of Fame
October 2010
Lisbon High School
Certifications and Licenses
CTA
Present
Certified Tourism Ambassador
Driver's License
AED Certification
First Aid Certification
CPR Certification
Assessments
Management Fit — Highly Proficient
August 2020
Measures the traits that are important for success in management positions Full results: Highly Proficient
Work Motivation — Expert
September 2020
Level of motivation and discipline applied toward work Full results: Expert
Management & Leadership Skills: Impact & Influence — Familiar July 2019
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Familiar
Work style: Reliability — Highly Proficient
November 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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