Customer Service Health Insurance
Resume:
TALACIA
ARNOLD
***********@*****.***
Phoenix, Arizona 85041
Bold Profile
An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.
PROFESSIONAL SUMMARY
Trutech Wildlife - Customer Service
Phoenix, AZ • 01/2018 - 06/2024
Cognizant - Customer Service
Phoenix, Arizona • 01/2017 - 01/2018
Transdev - Reservationist
Mesa, Arizona • 12/2015 - 01/2017
King J's - Receptionist
Mesa, Arizona • 05/2013 - 12/2015
WORK HISTORY
Answering general inquires about the services offered, taking high volume inbound calls, processing payments. Transferring calls, scheduling for a technician to come out. Giving ETA's.
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typing letters/sending emails, organize desk area, provide customer service, giving customers information about there health insurance.
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Answer inquiries, inform clients of travel information, make and confirm reservations, plan routes and itineraries, prepare customer invoices
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Direct and accompany visitors and business representatives, answer multi-line switchboard, transfer calls, page employees, take accurate detailed messages
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SKILLS
• Customer service expertise
• Window Customer Service
• IT Customer Service
• Exceptional customer service
• Effective customer service
• Excellent customer service
• Strong customer service
• Healthcare Customer Service
Customer Service and
Communication Skills
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Chandler/Gilbert Community
College
Gilbert, AZ
Bachelor Of Nursing: General
Studies
B5 Beauty School
Mesa, AZ • 10/2023
Esthetician
Highland High School
Gilbert, AZ • 05/2010
General: Nursing
EDUCATION
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