Customer Service Personal Care

Sithumi Kanchana Howie

Address: No **, */* *nd Lane, Koswatta Road, Nawala, Rajagiriya

Tel: +94 76 996109

E-mail: *************@*****.***

CAREER OBJECTIVES

To secure a responsible and challenging position with a progressive company that would provide me, as well as my employer, growth, and advancement.

EDUCATIONAL QUALIFICATIONS

●Grade 01 – Grade 09 : Buddhist Ladies College Colombo 07

●Grade 10- Grade 13 : Visakha Vidyala Colombo 04

●Got through G.C.E. Ordinary level in 2001

●G.C.E. A/L Result Schedule – 2004

Language fluency:

English : Excellent fluency in oral and written communication

Computer Skills: Microsoft Office – Word, Excel, Adobe – Photoshop, Illustrator, In design, Internet research.

PROFESSIONAL QUALIFICATIONS

Successfully completed Higher Diploma in Air Line Ticketing and Tourism (Mr. Deepal Perera).( 2006)

Completed a basic level of French Language in Youth Center. Maharagama. – 2008

Completed a Graphic designing Course. Shastra Institute. Maharagama – 2005

Completed a Early Childhood Teaching Course at Lyceum International School. Nugegda

WORK EXPERIENCE

Worked as Personal Secretary ( 2004-2006) Walker Sons & Company Limited Colombo 03.

Worked as Travel Executive ( 2006 – 2008) Super link (Pvt) Ltd. Colombo 03.

Worked as Travel and Tour Coordinator ( 2008 – 2010) World Avenues (Pvt) Ltd. Colombo 07.

Worked as Travel and Tour Manager ( 2010 – 2017) Yathra Travels (Pvt) Ltd. Colombo 08.

Currently working as Tour and Travel Operator as freelance.

Duties and Responsibilities

Excellent knowledge in handling customer relationship

Plan Travel Accommodations and Itineraries.

Assist with Travel Issues.

Evaluate Travel Services.

Process Travel Documents.

Arrange Visitor Accommodations.

Administer Travel Policies and Budget.

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PERSONAL DETAILS

Full Name: Sithumi Kanchana Howie

Date of Birth: 28th September 1985

Nationality: Sri Lankan

Marital Status: Married

NON- RELATED REFERENCE

Mr. Rohan Weliwita

Coordinate and Media Secretary of Prime Minister

Tel : 077*******

Mr. Suranimala Senaratne

Chairman (Yathra Travels (Pvt) Ltd).

Tel : 011*******

I hereby certify that the above information is correct and complete to the best of my Knowledge & belief.

S K Howie

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