High School Customer Service

FM

FAITH MARSHALL

*********@******.*** 951-***-**** Moreno Valley, CA 92557

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Workload Prioritization

Equipment Inspection

Schedule Management

Facility Upkeep

Team Coordination

Flexible Schedule

Strong Work Ethic

Time Management

Teamwork and Collaboration

Policy Compliance

Conflict Management

Cash Handling

Preventive Maintenance

Sales Abilities

Voters Entitlement Lake Elsinore, CA

State Petitioner

09/2023 - 01/2024

Accurately documented all votes cast throughout the day in accordance with local regulations and laws.

Maintained the privacy of all voting activities.

Completed day-to-day duties accurately and efficiently. Understood and followed oral and written directions. Stater Brothers Wildomar, CA

Courtesy Clerk

07/2022 - 11/2023

Directed customers to product locations throughout store to help find requested items.

Worked as part of a team to meet daily goals for stocking shelves, cleaning. Provided top quality control and eliminated downtime to maximize revenue. Resolved customer complaints and issues to promote overall satisfaction and improve service.

Exceeded established service goals while leveraging customer service, sales and employee management best practices.

Liaised between customers and retail buyers to expedite orders and meet customer demands.

Bath & Body Works Lake Elsinore, CA

Sales Associate

10/2021 - 02/2022

Bagged or packaged purchases and wrapped gifts.

Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current. Maintained knowledge of sales and promotions, return policies and security practices.

Ticketed, arranged and displayed merchandise to promote sales. Provided accurate information about products, prices and services. Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Answered store and merchandise questions and led customers to wanted items. Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Val Verde High School Perris, CA

High School Diploma

06/2021

4.2 GPA

2018, 2019, 2020, 2021 - Honor Roll

2018, 2019 - Participated in High School dance team 2018, 2019 - Participated in High School theater

2018 - Part of Assistant Student Body

Summary

Skills

Experience

Education

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