Data Entry Customer Relations

*************@*****.***

407-***-****

***** ****** ** *******, ** 32825

Skills

• Accounts Receivable

• Data Entry

• Customer Relations

• Attention to Detail

• Time Management

• Invoicing and Billing

• Proactive and Self-Motivated

Education And

Training

High School Diploma:

Corner Christian

Correspondence

Townsend, GA, Georgia

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.

Massey Services - AR Billing Specialist

Orlando, FL

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Spectrum - Sales/Customer Retention Representative Lake Mary, FL

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Ferrellgas Propane - Customer Relations Representative Orlando, FL

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AMERIGAS - Customer Relations Representative

Orlando, FL

11/2014 - 06/2018

YANILETTE FIGUEROA

Summary

Experience

• Generated, mailed and monitored invoices.

• Received and recorded cash, checks and transfers. Posted revenues by verifying and entering transactions from lock box and local deposits.

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Evaluated open accounts to look for past-due balances and pursue collection strategies.

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• Answering high volume phone calls.

Re-established customer's faith in company by providing best retention offers available.

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Promoted available products and services to customers during service, account management and order calls.

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• Process payments to appropriate accounts via cash or credit card. Helped customers open accounts, make deposits, update information and carry out range of routine actions..

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• Communicated with coworkers regarding deadlines and project milestones..

• Reviewed and verified invoices and purchase requests to confirm accuracy.

• Answer phone calls and Assist walk-in customers as well as collections.

• Responsible for preparing daily batch activities for drivers and Data Entry

• Problem solving with the goal for customer retention.

• Process payments to appropriate accounts via cash or credit card. Languages

Fluent in English and Spanish

Contact this candidate