Customer Service Project Management

JOSE CORDERO

Des Plaines, Illinois ***** 773-***-**** ********@*****.*** www.linkedin.com/in/j-cordero/ SUMMARY

Experienced professional with over 20 years in engineering, technology, and project management. Quick learner and adaptable, skilled in both independent and team-based work on diverse projects. Possesses a robust customer service background, complemented by a keen attention to detail, excellent organizational skills, and a positive attitude. Exhibits a strong work ethic, a collaborative approach, and a commitment to ongoing improvement. Seeking a dynamic design and development environment.

EXPERIENCE

CATERPILLAR-10G- MOREY, Woodridge, Illinois

Restrictive access consultant integrated components and solutions solutions, 2023 - Current

● Designed and developed hardware and software projects for Caterpillar electronic controllers and sensor products. BRETFORD-APPLE, Franklin Park, Illinois

Electrical Engineer, 2022-2023

● Designed and developed hardware and software projects for apple products, focused on USB technology. CAPABLE CONTROLS INC, Bensenville, Illinois

Lead Senior Engineer, Embedded Systems, 2017-2022

● Designed and developed hardware and software for new systems for over 20 projects.

● Responsible for designing and testing, development and installing of hardware/software and micro-controlled systems for built to suit control projects customized to meet customer needs. SENCON INC, Bedford Park, Illinois

Electronic Engineer, 2007-2017

● Developed and implemented automated testing fixtures and production testing guides, significantly improving assembly production by 100% and reducing waste and failures from 50% to 0.01%. This initiative achieved financial sustainability and significantly contributed to achieving record revenues.

● Designed, developed, and built hardware and software for sensors and controllers for over 200 successful projects.

● Led the sensors and controls production department, overseeing new and existing product development, manufacturing design, and mass production.

MC LOGISTICA SA, Costa Rica

Senior Field Service Engineer, 2000-2007

● Developed the first HMI/SCADA IIoT software system for Kraft Foods in 2006, integrating barcode, wireless, scanner, and XYZ positioning systems for industrial printers, which reduced machine downtime by 50%.

● Provided technical support for logistics and industrial manufacturing technology.

● Contributed to over 100 projects for diverse clients, including Intel, Motorola, Unilever, Roche, Baxter, and Pfizer. EDUCATION

UNIVERSITY OF ILLINOIS CHICAGO, Chicago, Illinois

Master of Energy Engineering

UNIVERSIDAD HISPANOAMERICANA, San Jose, Costa Rica Bachelor of Engineering, Electrical Engineering

CERTIFICATIONS

Electrical Installation Design Certificate, TECHNOLOGICAL INSTITUTE OF COSTA RICA J Cordero, Page 2

Electronics Engineer Professional Certificate, FEDERATE COLLEGE OF ENGINEERS AND ARCHITECTS OF COSTA RICA

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