Sales Associate Team Members
Resume:
CONTACT
****************@*****.**
m
**** * ***** ** ***** Lansing
PROFESSIONAL SUMMARY
A hardworking and reliable shift
leader focused on going above
and beyond to support the team
and serve customers. Trained in
recording store sales and offering
top-notch adapt abilities.
Motivated to continue to learn and
grow as a hospitality professional.
Reading and writing skills are an
important goal to improve
professional abilities.
SKILLS
● Multitasking
● Attention to detail
● Problem-solving
● Policy enforcement
● Customer relations
● Team-oriented
EXPERIENCE
SALES ASSOCIATE Jan 2020 Current
Dick's Sporting Goods, Schaumburg, IL
● Kept inventory levels optimized and supplies organized for forecasted demands.
● Met targets consistently by working hard and with strong attention to detail.
● Consulted with customers to understand desires and suggest best products to meet needs.
● Guided visitors to staff members and business locations with warm, personable approach.
CREW MEMBER Mar 2019 Current
Buffalo Wild Wings, Schaumburg, IL
● Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
● Solved complaints by customers and issued credits for returned merchandise.
● Assisted cashiers in balancing cash tills at close of shift.
● Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
● Reviewed activities regularly to identify opportunities for improvement. SHIFT LEADER Jun 2016 Jan 2020
Steak n Shake, Schaumburg, IL
● Met or exceeded monthly production goals while maintaining compliance and efficiency.
● Motivated team members to meet goals and provided training and mentoring to improve performance.
● Implemented reporting procedures and systems to speed up corrections to malfunctioning equipment and systems.
● Conducted team meetings to discuss innovations, new work processes, and to provide feedback to team members about compliance and accomplishments.
● Motivated employees to improve performance with close mentoring and hands-on training.
● Implemented procedural changes to update front-line operations with new policies.
● Developed department leadership among team members by coaching and providing challenging assignments.
● Reported safety issues to prevent accidents and to avoid unnecessary delay.
● Performed basic and routine electronic assembly operations.
● Ensured raw materials were accessible and equipment was operating at full capacity.
● Write machine, quality, and downtime reports to communicate production issues to management.
● Maintained, cleaned, diagnosed, and repaired company equipment. EDUCATION
HIGH SCHOOL DIPLOMA May 2016
Hansberry College Prep, Chicago, IL
● GPA 2.60.
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