Customer Service Sales Associate
Resume:
Jacqueline Handzelek
Exceptional Worker
North Charleston, SC 29406
********************@***********.***
Authorized to work in the US for any employer
Work Experience
Food Service Worker
Aramark / AL Canon Detention Center-North Charleston, SC May 2024 to Present
Serve food trays to inmates. Clean, wash dishes and floors in the kitchen. Cashier/Sales Associate
Safe Harbor Marina-Charleston, SC
October 2023 to February 2024
Cashier/Sales Associate operate the register and show each customer superior customer service. Also, stock merchandise, clean store, restrooms, replace trash, sweep and mop the floors. Close the store, and set the alarm system.
Administrative Assistant
Trident Technical College-North Charleston, SC
August 2022 to December 2022
• Financial Aid / Veterans Assistance Office in the work / study program.
• Student part-time and worked part-time. This office helps Veteran student use the GI Bills to attend college. I answered questions and emails and talked in person with veteran students about using their benefits.
• Copied and scanned their documents into the data system, and also, I entered information onto their documents in the data system.
• Attended the staff meetings via Web X and also in person.
• Attended the events the office hosted for financial learning.
• I worked very well with my supervisor and other co-workers, everyone helped each other through each issue.
Room Service Operator
Sodexo-Charleston, SC
January 2019 to June 2020
• Answers incoming calls to place the meal order for the patients at Medical University of South Carolina. Legal Assistant
Domestic Violence Center-Wilkes-Barre, PA
December 2016 to May 2017
• Assisted the Attorneys who practiced Family Law
• Drafted legal documents for filing in court system
• Sent out correspondence to clients
• Informing them on the status of their case
• Answered incoming calls from potential clients
• Transferred calls to appropriate people
• Computer data entry
• Copied, scanned, and faxed legal documents into Amicus Legal System. Legal Assistant
Department of Transportation Office of Chief Counsel-Harrisburg, PA October 2012 to December 2012
Collections
• I assisted an attorney with collecting road damage monies for the State of Pennsylvania.
• Made phone calls and sent dunning letters to Auto Insurance Companies, and their clients to settle auto insurance claims
• Opened and closed files on property damages.
• Dictation
Customer Service Representative
State Workers' Insurance Fund-Scranton, PA
August 2008 to August 2012
• Typing
• Computer Entry
• Customer Service
• Other Administrative Duties
Mailroom Clerk
State Workers Insurance Fund-Scranton, PA
August 2007 to August 2008
Opened ans Stamped mail to be distributed to different departments Clerk
Luzerne County Courthouse Recorder of Deeds Office-Wilkes-Barre, PA August 1992 to June 1994
• Indexed Deeds and Mortgages into Ledger Books
• Made copies of deeds and mortgages for general public
• Helped the Abstractors find documents
• Indexed documents into the Docket Book
Education
Sophmore in Administrative Office Technology
Trident Technical College - North Charleston, SC
June 2022 to Present
Ist year in Paralegal
Trident Technical College - North Charleston, SC
January 2021 to June 2022
Few Semesters in Paralegal Studies
Luzerne County Community College - Nanticoke, PA
January 2014 to May 2015
Skills
• Microsoft Office
• Merchandising (10+ years)
• Wills, trusts, & estate law
• Administrative experience
• Legal drafting
• Customer service
• Organizational skills
• Calendar management
• Legal research
• Data entry
• Leadership
• Phone Etiquette
• Office Management
• Time management
• Westlaw
• Proofreading
• Microsoft Outlook
• Customer service
• Windows
• Microsoft Word
• Microsoft Powerpoint
• Microsoft Excel
• Computer skills
• Personal injury law
• Sales
• Communication skills
• Customer relationship management
• Law office
• Organizational skills
• Intake
• Phone etiquette
• Data entry
• Multi-line phone systems
• Typing
• Clerical experience
• Front desk
• Conflict management
• Paralegal experience
• Legal research
• Order entry
• Retail sales
• Analysis skills
• Leadership
• Microsoft Access
• Wills, trusts, & estate law
• Cash register
• Cash handling
• Hospitality
• Records management
• Salesforce
• Marketing
• Data collection
• Office management
• Research
• Calendar management
• Pricing
• Hotel experience
• Childcare
• Public relations
• Databases
• Assembly
• Restaurant experience
• Merchandising
• Driving
• Financial management
• Manufacturing
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