Ebony Ransom
Customer Service
PROFILE
Passionately looking to enhance my work ethic by practicing my leadership skills and seeking to show my professional abilities. People oriented and a drive to positively get the job done!
EXPERIENCE
MahoganyQueen Boutique, Bristol, PA-2020-Present
Owner of the Company; Selling fashion such as handbags, purses, overnight bags, sunglasses, and apparel.
FSE, State of PA, Norristown State Hospital, Norristown, PA — 2017-2021
Therapeutically responsible for patients with mental, emotional, physical, and psychological health issues in a locked and secured facility. Also, responsible for reporting updates on the health, actions and medication taken by patients and making sure the environment is safely secured.
CNA, Neshaminy Manor, Warrington, PA-2016-2017
Attending to patients’ or residents’ needs by bathing, feeding and dressing them; documenting their food and liquid intake, vital signs, medications and any other health history information; assisting the RN or LPN in medical procedures; answering phone calls and note taking.
CNA, Silver Lake Center, Bristol, PA-2014-2016
CNA, St. Mary’s Rehabilitation Center, Lansdale, PA — 2013-2014
CNA, Lawrenceville Rehabilitation Center, Lawrenceville, NJ — 2011-2013
EDUCATION
ITT TECH, Levittown, PA, Criminal Justice, — Associates Degree, 2014-2016
CNA Certification, New Brunswick, NJ-2011
SKILLS
Communication, Customer Service, Flexibility, Teamwork, Emotional Intelligence, Professional, Problem Solving, Time Management, Writing, Leadership, Active Listening, Organized, and Patience.
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