Customer Service Assistant Manager
Resume:
Daniel Harrington
***************@*****.*** Professional, Ambitious, Hard-Worker looking for stability in any fast pace or social setting.
Henderson, NV 89012
***************@*****.***
Hello I’m Daniel, professional at all times with a desire to achieve goals. I’m a team player who is easy to get along with, as well as fast at catching on to new situations. Previous management experience, I have skills in financial institutions and settings, managing teams, as well as organizing files and inventory. I’m proficient with Computer software, financial services, hiring process, new hire orientations, as well as scheduling. Given the opportunity, I will go above and beyond to demonstrate my understanding and adaptive skills. Graduate with 3 degrees: Sociology Social Behavioral Sciences Humanities. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assistant Manager
Terrible Herbst-Henderson, NV
Present
Daily reports and paperwork.
Safe balancing
ATM filling and balancing
Team leader
Inventory control
Merchandise ordering
Cashier
Daily deposits
Associate Banker
JPMorgan Chase & Co-Henderson, NV
September 2022 to October 2023
Cash handling
Customer Service and satisfaction
Handling customer needs effectively
Professional mannerism
Financial Service Representative
KeyPoint Credit Union-Goleta, CA
December 2021 to August 2022
1. Account opening, including loan processing.
2. Money handling, checks and register reconciliation. 3. Professional customer service and protocol.
4. Award for customer service scores of highest ratings. Supervisor
Metropolitan Theatres-Santa Barbara, CA
October 2021 to December 2021
• Cash handling when doing drop
• Overseeing employees as well as assisting with any complications they may face.
• Trusted with keys for locking up or opening shifts.
• Making sure all employees take their rest and meal breaks accordingly. Server/Waiter
Pure Joy Catering-Santa Barbara, CA
April 2021 to December 2021
Read schematics depending on events, then implementing a structured plan to set up the event.
• Serve clients with the upmost professionalism.
• Assistant with bartender as well as assistant to supervisor.
• Traveling to events and coordinating
Staffing Coordinator/Supervisor
California PsychCare Inc., City of Santa Barbara-Santa Barbara, CA February 2020 to February 2021
• Professionalism is a must at all times and when interviewing potential new hires.
• Conducted interviews for potential new hires,
• Schedule new hires according availability in contrast to clients in need of service.
• Conducted New Hire Orientations, as well as signing up new staff for training. Assistant Manager/Sales Associate
Santa Barbara Care Center-Goleta, CA
June 2014 to January 2020
• Cash handling
• Receipt balancing to money generated for the day.
• Research on products and educational services.
• One of the first medical marijuana Dispensaries in Santa Barbara to be grandfathered in.
• Register Open and closing regularly.
• Professionalism and attentiveness with patients/ clients.
• Management duties, money handling, inventory management.
• Online marketing and management.
• Kept our website up to date.
• I always looking for a solution if there’s a problem when it comes to Customer service. Driver/Laborer
Pacific Coast Cleaners-Santa Barbara, CA
June 2010 to February 2015
• Cleaning van
• Driver
• Repaired carpets and cleaned as needed.
• Moved peoples possessions out as well since we also gave that service. Parking Coordinator
Downtown Parking-Santa Barbara, CA
October 2013 to July 2014
• Opened register for beginning shift to make sure we had correct flow.
• Assisted anyone with questions regarding the parking rules.
• Directed those in need to which parking lot was closer to their destination. Team Leader/Supervisor
Y-STRIVE-Goleta, CA
January 2010 to July 2014
• Volunteer work for my major
• Bringing at risk youth together to make effective progress during our retreats.
• Leading supervisor for my team
• Responsible for adolescents safety and individual coping. Sales Associate
Macy's-Santa Barbara, CA
August 2011 to September 2013
• Assisted with returns
• Stocked the floor
• Maintained a clean service environment
• Provided pleasant customer service
Server/Cashier
Santa Barbara City College-Santa Barbara, CA
August 2010 to January 2011
• Served hungry and on occasion angry students.
• Gave great customer service while doing so.
• Warmed and prepared food and made sure we were never out of food for the daily meals. Education
Associate in Sociology, Social Behavioral Sciences, Humanities Santa Barbara City College - Santa Barbara, CA
June 2010 to May 2014
High school diploma or GED in General Studies
Highland High School
August 2006 to May 2010
Skills
• Clerical (5 years)
• Organizational Skills
• Outlook (9 years)
• Receptionist (5 years)
• Scheduling (1 year)
• Inventory Control (5 years)
• Management skills (6 years)
• Quick learner (5 years)
• Excel (6 years)
• Powerpoint (10+ years)
• Office Manager Experience (3 years)
• Office Experience (5 years)
• Data Entry (5 years)
• Marketing (7 years)
• Medical Terminology (7 years)
• Microsoft Office (5 years)
• Quickbooks
• Time Management (10+ years)
• Billing
• Filing (6 years)
• Management Experience (5 years)
• Assistant Manager Experience (5 years)
• Microsoft Word (10+ years)
• QuickBooks (1 year)
• Microsoft Office (10+ years)
• Heavy lifting (10+ years)
• Microsoft Publisher
• Adobe Acrobat
• Google Docs
• Social media marketing (6 years)
• Typing (10+ years)
• Van Driver (5 years)
• Interior Design
• Food Production
• Adobe InDesign
• Adobe Illustrator
• Employee Orientation (1 year)
• Salesforce (8 years)
• Google Suite
• Human resources
• Analysis skills
• Social media management
• Personal assistant experience
• Banking
• Financial services
• Operating systems
• Leadership (10+ years)
• Windows
• Help Desk
• Web Design
• Event Planning
• Merchandising
• Presentation Skills
• FileMaker
• Records management
• Active Directory
• Search Engine Optimization (SEO)
• Computer Networking
• Proofreading
• Microsoft Project
• Project management
• Project management software
• System Administration
• Infusion
• PTSD Care
• Warehouse experience
• Dentrix
• Supervising experience (3 years)
• Event marketing (Less than 1 year)
• Employee evaluation (1 year)
• Management (6 years)
• Cash management (5 years)
• Schematics (7 years)
• Fashion retail (2 years)
• Personal assistant experience (7 years)
• Travel, Events, Coordination (6 years)
• English
• Customer service
• Retail sales
• POS
• Purchasing
• Digital marketing
• Retail management
• Recruiting
• Negotiation
• Customer relationship management
• Microsoft Excel
• Machine learning
• Restaurant experience
• Upselling
• Process management
• Sales
• Hospitality
• Analytics
• Microsoft SharePoint
• Medical office experience
• ADP
• Communication skills
• Budgeting
• Customer service
• Supervising experience
• Heavy lifting
• Office experience
• Cash handling
• Front desk
• Organizational skills
• Communication skills
Certifications and Licenses
Driver's License
February 2023 to January 2031
Non-CDL Class C
Food Handler Certification
June 2024 to June 2027
Food Handlers safety training card
Alcohol awareness certification
June 2024 to June 2028
Alcohol Awareness Card
Las Vegas Metropolitan Police Department non gaming August 2024 to August 2029
Non Gaming Sheriff’s Card
Assessments
Sales skills — Proficient
April 2021
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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