Customer Service Supply Chain
Resume:
Chicago, IL *****
******.********@*****.***
Vivian Sherman
SKILLS
Dedicated and experienced professional with over 24 years in the warehousing and distribution industry. Proven track record of effective warehouse management, efficient material handling, and strong leadership skills. Adept at improving operational efficiencies, ensuring inventory accuracy, and maintaining high standards of safety and quality.
EXPERIENCE
Motion Industries, Cicero IL-2000-2024
Stocking and Receiving Associate
2000 – 2003
● Received and inspected incoming shipments for accuracy and quality.
● Stocked shelves and maintained organized storage areas to facilitate easy retrieval.
● Collaborated with the procurement team to resolve discrepancies in orders.
● Provided excellent customer service by fulfilling orders promptly and accurately.
Warehouse Manager
2003– 2016
● Implemented inventory management systems that improved stock accuracy by 15%.
● Coordinated with various departments to streamline supply chain processes.
● Conducted regular safety training sessions, reducing workplace accidents by 20%.
● Led and supervised a team of 20+ employees, ensuring efficient warehouse operations.
Material Handler
2016 – 2024
● Managed the receipt, storage, and distribution of materials in the warehouse.
● Operated forklifts and other warehouse equipment to transport goods safely and efficiently.
● Assisted in the development of new inventory control procedures, resulting in a 10% reduction in loss.
● Maintained accurate records of inventory levels and conducted regular cycle counts.
Skills
Warehouse Management-Inventory Control-Material Handling-Team Leadership-Safety Compliance-Forklift Operation-Supply Chain Coordination-Process Improvement-Customer Service
Certifications
Certified Forklift Operator-Warehouse Management Certification
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