Lucille Gutierrez
**** ******* ***** **, ***********, NM 87109 310-***-**** ******@**.***
PROFILErofile
Friendly and engaging team playercollaborator and leader able to inspire staff to perform their best. Detail orientedMeticulous and experienced Human Resources management passionateenthusiastic about leadership & benefits. Skilled at maintainingsupporting positive relationships while working to resolve problems. Sincere and honest with a high levela prominent level of personal and professional integrity. . A multi-tasker who excels at training, interacts favorably with others from all backgrounds and culture. With a record of accomplishment of inspiring great customer service and customer satisfaction. Regularly exceed goals.
Experience
ACTIVE GUARD RESERVE MAY 2018 – AUGUST 2023
HUMAN RESOURCES SPECIALIST
The Human Resources Specialist supervised or performed personnel and administrative functions in support of company, battery, troop, detachments at division, corps, and echelons above corps; in brigade and battalion S1's or in other similar organizations, activities and units; and advised the commander, the staff, and unit Soldiers on human resource matters. Coordinated personnel and administrative functions, Managed personnel accountability, records, and actions, Supervised and mentored subordinate personnel, ensured timely personnel accountability and strength reporting, Supported the battalion commander in all HR matters, overseeing strength management and distribution, Served as a platoon leader responsible for training and readiness.
ADMINISTRATIVE SPECIALIST
Supervised and performed administrative, clerical, and typing duties. Supervised performance of administrative functions. Reviewed and edits correspondence prior to release, submission for signature, or other disposition. Conducted periodic review of files to ensure proper filing of correspondence. Controlled use of reproduction facilities and reviews items to be reproduced. Planned and organized office operations to include publications and forms administration and office administrative procedures. Writes office SOP, job descriptions, and directives, determined requirements for office equipment, supplies, and space. Planned layout of the office. Requisitions, receives, inventories, and signs hand receipts for office equipment. Coordinated administrative activities with other organizational elements and staff sections. Established mail delivery routes and schemes and arranged for pickup of distribution by messengers. Served as custodian of classified documents. Signed receipts for logs, inventories, and files, and secures classified documents. Prepared documents for destruction or other disposition. Ensured proper accountability of documents based upon the degree of classification. Supervised administrative functions and performed duties at preceding level of skill at division, comparable, or higher-level headquarters. Provided technical training and instructions to subordinates and supported units.
DEPARTMENT OF DEFENSE SEPTEMBER 2006 – APRIL 2018
UNIT ADMINISTRATOR
Served as the principal administrator responsible for performance of a variety of technical, analytical, advisory, liaison, and coordinating duties for the Unit Commander and First Sergeant in accomplishingcarrying out the overall functions of the unit. RepresentedStood for the Commander by accomplishing goals and objectives and setting priorities for overall organizational functions. Planned and established priorities; assigned, distributed, and reviewed work of subordinate unit sections and personnel. Made recommendations to change or resolve problems in administrative policies and procedures. Prepared various recurring and one-time reports. Managed unit and individual training; recommended change to unit training program, schedules and plans. Managed personnel, finance, and automated systems activities. Managed and provided technical review of completed personnel actions. Performed record management duties to include establishingsetting up, maintainingkeeping, consolidating, and purging personnel and individual mobilization and medical records in accordance with regulatory requirements and policies. Researched, analyzed, and submittedgave documentation to resolve pay problems and inquiries. Defined automated approach, which works with RLAS system to accomplishcarry out personnel actions; processed a variety of pay actions utilizing Defense Joint Military Pay System-Reserve Component and Automated Drill Attendance Reporting Software systems. Managed the unit supply program. Ensured that accuratecorrect accounting and reporting systems were properly maintainedsupported for supply related documents. Ensured that supply related duties such as conducting investigations, requisitioning necessary supplies and equipment, preparing reports of survey, and receipt and turn-in of supply items were performed. RepresentedStood for the Unit Commander in the area ofin public and community affairs. Coordinated unit participation in public events and representedstood for the Commander on planning boards or at meetings concerning projects which had unit involvements. Served as the key point of contact regardingabout recruitment and retention for the unit. Interviewed and explained benefits to prospective reservists and reenlistment eligibles; maintainedsupported liaison with local Army recruiting personnel; monitored unit strength to assist the Commander in meeting end strength objectives and reaching goals. Served as Family Coordinator for the unit.
·Recruit, hire, train, and coach over 30 staff members on customer service skills, benefits, safety & beverage knowledge, sales, and health & safety standards.
·Reduced costs by 7% through controls on overtime, operational efficiencies, and reduced waste.
·Consistently exceed monthly sales goals by a minimum of 10% by training FOH staff on upselling techniques and by creating a featured food and beverage program.
ARMY RESERVE JULY 1997 TO APRIL 2018
BUDGET ANALYST
Reviewed military pay transactions to include determining allowances, special incentive pay, and debt collection; entered necessary pay transactions via automated military pay system; examined and verified documents for propriety, completeness, and accuracy; performed audits and resolved problem cases involving over payment or under payment for prior periods of service; reviewed error reports for actions rejected by the automated pay system to determine the reason and inputs adjustment transactions; provided customer service; explained entitlements, adjustments and indebtedness of pay accounts.
Served as a Financial Management Analyst for an Financial Management Support Unit supporting over 47,000 Soldiers and families at Los Alamitos, CA; responsible for the execution of pre-deployment and redeployment training programs; ensured the Processing sections complies with the Defense Finance and Accounting Services (DFAS) regulations and standards; ensures internal control procedures are enforced to detect fraud, waste, and abuse of government funds; responsible for the morale and welfare of seven Soldiers.
FOOD SERVICE MANAGER
Supervised shift, unit or consolidated food service operation; established operating and work procedures; inspected dining, food preparation/storage areas, and dining facility personnel; determined subsistence requirements; requests, received, and accounted for subsistence items; applied food service accounting procedures; prepared production schedule and made necessary menu adjustments; prepared technical, personnel, and administrative reports concerning food service operations; implemented emergency, disaster, and combat feeding plans; coordinated logistical support; submitted all requests through the Army Food Mgt Information System(AFMIS).
HUMAN RESOURCES SPECIALIST
The Human Resources Specialist supervised or performed personnel and administrative functions in support of company, battery, troop, detachments at division, corps, and echelons above corps; in brigade and battalion S1's or in other similar organizations, activities and units; and advised the commander, the staff, and unit Soldiers on human resource matters. Coordinated personnel and administrative functions, Managed personnel accountability, records, and actions, Supervised and mentored subordinate personnel, ensured timely personnel accountability and strength reporting, Supported the battalion commander in all HR matters, overseeing strength management and distribution, Served as a platoon leader responsible for training and readiness.
ADMINISTRATIVE SPECIALIST
Supervised and performed administrative, clerical, and typing duties. Supervised performance of administrative functions. Reviewed and edits correspondence prior to release, submission for signature, or other disposition. Conducted periodic review of files to ensure proper filing of correspondence. Controlled use of reproduction facilities and reviews items to be reproduced. Planned and organized office operations to include publications and forms administration and office administrative procedures. Writes office SOP, job descriptions, and directives, determined requirements for office equipment, supplies, and space. Planned layout of the office. Requisitions, receives, inventories, and signs hand receipts for office equipment. Coordinated administrative activities with other organizational elements and staff sections. Established mail delivery routes and schemes and arranged for pickup of distribution by messengers. Served as custodian of classified documents. Signed receipts for logs, inventories, and files, and secures classified documents. Prepared documents for destruction or other disposition. Ensured proper accountability of documents based upon the degree of classification. Supervised administrative functions and performed duties at preceding level of skill at division, comparable, or higher-level headquarters. Provided technical training and instructions to subordinates and supported units.
CERTIFICATES
HUMAN RESOURCES
FOOD SERVICE
BUDGET ANALYST Level 2
ADMINISTRATIVE ASSISTANT
SKILLS
·Accounting & Financial Reporting
·Workload Prioritization
·Proficient with systems
·Production Scheduling
·Contract Administration
·Budget Coordination
·Poised under pressure.
·Experienced in most administrative positions.
·Dependable
Activities and Interests
Caring for Grandchildren, traveling, bowling, reading, art, & hiking